Incidents and maintenance reported on status page for Ebbot https://status.ebbot.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/227f0cec939b92a5b536eb276764e3f6.png https://status.ebbot.ai/ en https://status.ebbot.ai/maintenance/1096255 Tue, 20 Oct 2026 22:30:29 -0000 https://status.ebbot.ai/incident/1096255#75dda95fc9065127609e5b26b73a4c31dc31b7d136c115c4897b4d4f453f7a9e Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/maintenance/1083515 Tue, 20 Oct 2026 22:30:26 -0000 https://status.ebbot.ai/incident/1083515#f214ff295d85c43a2910dee1c7180ef75a85af721dab644a9e5d6c50f3514c54 Maintenance Maintenance completed https://status.ebbot.ai/incident/1092179 Fri, 16 Oct 2026 14:43:08 -0000 https://status.ebbot.ai/incident/1092179#a501e2840cb1cd576520d31dc97ab36019b650409565e13e104bef0151cdbb78 Incident Product Guides recovered. https://status.ebbot.ai/incident/1092179 Fri, 16 Oct 2026 14:29:24 -0000 https://status.ebbot.ai/incident/1092179#4e4a7088dbebf2dafcd45171d40f9f0f2c2cc6e990a7736575dd9ba268259eab Incident Product Guides went down. https://status.ebbot.ai/incident/1090773 Thu, 15 Oct 2026 06:18:53 -0000 https://status.ebbot.ai/incident/1090773#7e825a756ef0bc3fb16733d5a2dc0bf95f6450af0854a37a165c965c8cb56ed2 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/1090773 Thu, 15 Oct 2026 06:00:58 -0000 https://status.ebbot.ai/incident/1090773#b8f9281107554142f87458a76046f5e4a1c6394d0822e50184299a28f25c492f Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/1087374 Sun, 11 Oct 2026 15:26:20 -0000 https://status.ebbot.ai/incident/1087374#84df8a15ddfd955d8a93a254adca7ed12eeb61c1e8d62df8db2f9dd4b9b251e7 Incident Product Guides recovered. https://status.ebbot.ai/incident/1087374 Sun, 11 Oct 2026 15:20:10 -0000 https://status.ebbot.ai/incident/1087374#31726337b653f679bf9226fc370e59747aae50c874d3de043403139630954c19 Incident Product Guides went down. https://status.ebbot.ai/incident/1087374 Sun, 11 Oct 2026 14:09:26 -0000 https://status.ebbot.ai/incident/1087374#e7353bb97920d1603922884de0898516c40c052b3bb4ebf5ef9ce607cb1f3126 Incident Product Guides recovered. https://status.ebbot.ai/incident/1087374 Sun, 11 Oct 2026 14:02:47 -0000 https://status.ebbot.ai/incident/1087374#8904dcc36191f809038709c40650ca0a5d06779e326020c3343dde5c145e726f Incident Product Guides went down. https://status.ebbot.ai/maintenance/1083515 Tue, 06 Oct 2026 22:30:28 -0000 https://status.ebbot.ai/incident/1083515#612f4170dfdbcc0e202c65f3ed987bd2bf4a6e9ad30a89cc1eac8ba409eb7a98 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/maintenance/1071585 Tue, 06 Oct 2026 22:30:26 -0000 https://status.ebbot.ai/incident/1071585#643d5202bcb521dd3d8580f554b185e99ce9247dc02c38a605fe6d648246d090 Maintenance Maintenance completed https://status.ebbot.ai/incident/1082770 Tue, 06 Oct 2026 06:37:35 -0000 https://status.ebbot.ai/incident/1082770#087287a1c0497bd4732974f19e2b52aff460b38fe13abef14525b161c400a0b6 Incident Product Guides recovered. https://status.ebbot.ai/incident/1082770 Tue, 06 Oct 2026 06:33:01 -0000 https://status.ebbot.ai/incident/1082770#0256b49f77f4e7d890e7fda4f061c68708f108cd999e87e927df93f928b724a4 Incident Product Guides went down. https://status.ebbot.ai/incident/1082770 Tue, 06 Oct 2026 06:00:34 -0000 https://status.ebbot.ai/incident/1082770#64ebb4a702e12854936dec48b17b75b6b283eb2b39c175cbab78ba80af885d2e Incident Product Guides recovered. https://status.ebbot.ai/incident/1082770 Tue, 06 Oct 2026 05:57:04 -0000 https://status.ebbot.ai/incident/1082770#a2b88ba2aa68bf76d00db67b5217f32f1067a93864d9395c7dc055f6b724cbef Incident Product Guides went down. https://status.ebbot.ai/incident/1082076 Mon, 05 Oct 2026 12:06:00 -0000 https://status.ebbot.ai/incident/1082076#43624d3eaa8241e07a7545cc5364be83c04ff7375509ee87f5990d2906421460 Incident We are experiencing degraded EbbotGPT generation performance, causing answers to possibly take longer to generate than normal. We are actively investigating the issue. Update 2026-10-05 17:28 CEST: Issue has been resolved, we apologize for any issues this may have caused. https://status.ebbot.ai/incident/1078326 Wed, 30 Sep 2026 13:26:00 -0000 https://status.ebbot.ai/incident/1078326#e4ce2c53b34cb47abc2435394fea2e560b86feaf297d9e873a6d437aee3c84b3 Incident We are experiencing database connectivity issues, causing intermittent failure on all services in Ebbot EU. This seems to impact our automations product the hardest. We are investigating the issue. Update 2026-09-30 15:43 CEST: The issue has been identified and mitigated. We will continue monitoring the platform to ensure the applied fix resolves the issue. Update 2026-10-01 14:26 CEST: Our monitoring confirms that the issue has been resolved. https://status.ebbot.ai/incident/1075835 Mon, 28 Sep 2026 01:35:44 -0000 https://status.ebbot.ai/incident/1075835#5fa4b4a5e92103334353de14e1c22addbe1b5793d906536d5be7e35adff11901 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/1075835 Mon, 28 Sep 2026 01:31:46 -0000 https://status.ebbot.ai/incident/1075835#2a15c6a7171264870b053a02807b158eb962e3138b4b9397e64dbe4ea634e106 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/1071990 Wed, 23 Sep 2026 07:43:00 -0000 https://status.ebbot.ai/incident/1071990#d94cdff139edc3545e41e1509df8db74a46291a4ab63c8d17d1ac9e84239c596 Incident Following an update to the chat widget, some customer websites displayed a white overlay on mobile devices, obscuring the underlying page. This was caused by an improvement to zoom behavior on iOS devices interacting unexpectedly with default styling included in our custom CSS template. We rolled back the chat widget to the previous version, resolving the issue. We are updating how mobile positioning interacts with custom styling and expanding our compatibility checks to prevent this from happening again. We apologize for the disruption this caused. https://status.ebbot.ai/maintenance/1071585 Tue, 22 Sep 2026 22:30:45 -0000 https://status.ebbot.ai/incident/1071585#00a7166d71648bff31e8a20ea2ea742ddb61add18dd6196d436058798f4bf052 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/maintenance/1057206 Tue, 22 Sep 2026 22:30:26 -0000 https://status.ebbot.ai/incident/1057206#64c59304af1d723624aa46fbe3755ecc9edb173b60043b3c21310677db6e1592 Maintenance Maintenance completed https://status.ebbot.ai/maintenance/1057206 Tue, 08 Sep 2026 22:30:29 -0000 https://status.ebbot.ai/incident/1057206#6013b247ae2ec63d19968a02655cdfc10609f6e28e7975e09d141516791f8967 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/1047345 Wed, 02 Sep 2026 17:26:21 -0000 https://status.ebbot.ai/incident/1047345#eb9718c0b03296e311ad4046150be880e644144ca4cab78d3dba4e711acd0e2c Incident Product Guides recovered. https://status.ebbot.ai/incident/1047345 Wed, 02 Sep 2026 17:20:48 -0000 https://status.ebbot.ai/incident/1047345#fae0d033b30ab17002648206d526abe5e661fdd3654f19eebf385a79bfc1e58b Incident Product Guides went down. https://status.ebbot.ai/maintenance/1033250 Tue, 25 Aug 2026 22:30:39 -0000 https://status.ebbot.ai/incident/1033250#33e62862d9f7729a078fd845de40d53a6d419a43d0975c8413755741c27feb5d Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/1011077 Thu, 13 Aug 2026 18:38:19 -0000 https://status.ebbot.ai/incident/1011077#795301909a06bf8036e6b7a0fcb2828f3a529ecb6fff38763d5541f7bbfa4e7c Incident Product Guides recovered. https://status.ebbot.ai/incident/1011077 Thu, 13 Aug 2026 18:34:34 -0000 https://status.ebbot.ai/incident/1011077#6b3aa0b3127d1f5a3ce9ced92936da352e63bc69c959ec4211d37520796bbb93 Incident Product Guides went down. https://status.ebbot.ai/maintenance/1008848 Tue, 11 Aug 2026 22:30:27 -0000 https://status.ebbot.ai/incident/1008848#2b38bb2a50ad07a55932f863f462212883511eb784be500285ce71affe29468d Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/1008047 Tue, 11 Aug 2026 04:12:00 -0000 https://status.ebbot.ai/incident/1008047#8be1e0d87a237dd3342adebf760d0048a7bfb400afc7a3f9026e4a9549169fcf Incident The issue causing degraded performance for EbbotGPT has been resolved. We are continuing to monitor the situation. https://status.ebbot.ai/incident/1008047 Tue, 11 Aug 2026 04:01:00 -0000 https://status.ebbot.ai/incident/1008047#77e62a252743f462748863da4f831f3f750df9d601df5c38eae7c2377186e77c Incident EbbotGPT experiencing degrading performance causing some requests to time out. https://status.ebbot.ai/maintenance/983413 Tue, 28 Jul 2026 22:30:31 -0000 https://status.ebbot.ai/incident/983413#4603d533cfd2ff8d830bcb8b74a97559f0ecffd71bcc6af51481cf992a9d56b2 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/982251 Tue, 28 Jul 2026 09:14:00 -0000 https://status.ebbot.ai/incident/982251#d5c68c292c7a5b844e2cd50b6bd20f8c84d5088318c3ab7335ca129bd6b8b3f3 Incident We have identified the root cause and automation is now working as intended. https://status.ebbot.ai/incident/982251 Tue, 28 Jul 2026 08:01:00 -0000 https://status.ebbot.ai/incident/982251#c7a0ee616c94ae670e707cf41bfabf31a8bab1ba44f303f8f67c9f0d5de7779c Incident We are experiencing an issue with the Automations Platform. Automations may be unresponsive or failing at this time. The team is on it, and we'll provide updates shortly. https://status.ebbot.ai/maintenance/980093 Mon, 27 Jul 2026 07:30:53 -0000 https://status.ebbot.ai/incident/980093#737d1f38355017df407634cc44ed1146bd8265a134073b804c669ac3e5478b49 Maintenance Release a minor version of Ebbot Node to CA. https://status.ebbot.ai/maintenance/977146 Fri, 24 Jul 2026 21:00:00 -0000 https://status.ebbot.ai/incident/977146#3acbc6ee8f611407676bae18e4e49987f0f254a64f54861e347cfa865b449cf1 Maintenance Chat will be unavailable for a short amount of time due to a deployment of a service. https://status.ebbot.ai/incident/967687 Sat, 18 Jul 2026 16:45:36 -0000 https://status.ebbot.ai/incident/967687#55dde46426cbff25b8c9f623f7c6b464687b5f99716aeb566356a5a39faf1931 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/967687 Sat, 18 Jul 2026 16:42:44 -0000 https://status.ebbot.ai/incident/967687#1b570f79d8502f9ff1fd73989664ff8f2260f08118e41662b411e10b8f924203 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/967687 Sat, 18 Jul 2026 06:14:02 -0000 https://status.ebbot.ai/incident/967687#d3b9c35c93693a895a6104acd2580d5d0551f806522f59a4026348b5d6c4ac39 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/967687 Sat, 18 Jul 2026 06:10:22 -0000 https://status.ebbot.ai/incident/967687#aea7103b11a9bad6e8084cde0683324032e7c109dfdbcedc03327a4a10fe3b70 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/967687 Sat, 18 Jul 2026 01:47:28 -0000 https://status.ebbot.ai/incident/967687#fecadbfc5b4fecd5f38195154d0435a44dcc72f3a088c62afee4d26f374e167f Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/967687 Sat, 18 Jul 2026 01:31:14 -0000 https://status.ebbot.ai/incident/967687#a4a88cc99b91d55c7ce74b3cdf5365484a0ad2f25d883c3e3b6174db4b32d98c Incident EbbotGPT Completion went down. https://status.ebbot.ai/maintenance/964010 Tue, 14 Jul 2026 22:30:36 -0000 https://status.ebbot.ai/incident/964010#6775bcd47924a7de27d935d7dca6d81dde2704eada01ec3a6117773112d640ad Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/963838 Tue, 14 Jul 2026 18:05:00 -0000 https://status.ebbot.ai/incident/963838#9ad0dbe6e37423879963edc850250ce4e524316e667a3c9c9049b7117437e873 Incident ebbot.eu experienced temporary unavailability due to maintenance performed by our hosting provider. It lasted between 18:05 and 18:20 UTC. We have taken precautions do limit service disruptions but expect further downtime during the maintenance. https://status.ebbot.ai/maintenance/963389 Tue, 14 Jul 2026 07:17:12 -0000 https://status.ebbot.ai/incident/963389#fca4619f144c53c280a836ed9ca316f571d0e4b55fa6daf55ac04eafa2f254fe Maintenance We received notice from our hosting provider that they will be performing maintenance on their servers which will require restarts. This may briefly impact our services, we will update the status page if any disruptions occur. ebbot.eu services might be impacted between 2026-07-14 15:00 - 2026-07-15 09:00 All services might be impacted between 2026-07-14 20:30 - 2026-07-15 15:00 https://status.ebbot.ai/incident/959738 Sat, 11 Jul 2026 08:33:00 -0000 https://status.ebbot.ai/incident/959738#6eb37a44866f692eb84f09409aa206eea9c379b1932d8e4441b43f08d48fda1a Incident The incident has been resolved. We are continuing to monitor the situation. https://status.ebbot.ai/incident/959738 Sat, 11 Jul 2026 08:12:00 -0000 https://status.ebbot.ai/incident/959738#e43c6429ec14c111dbed82e0775aef6cc4470232a3465606be5b330dbc668401 Incident We have confirmed the cause to be an underlying infrastructure issue at our cloud provider. We continue to monitor the situation. https://status.ebbot.ai/incident/959738 Sat, 11 Jul 2026 07:57:00 -0000 https://status.ebbot.ai/incident/959738#93fc34bfc01805e1bbd3c707bdbcbd29532c2501ff8e193c4f2878285420c923 Incident We are currently experiencing issues with EbbotGPT. https://status.ebbot.ai/incident/945911 Tue, 07 Jul 2026 11:16:00 -0000 https://status.ebbot.ai/incident/945911#6fe6a7c2e68060d210b71e3918b0c220b604658ef82718b869c286d396a00f8f Incident The issue has now been resolved, and dataset updates should be functioning normally again. The disruption was caused by an underlying infrastructure issue overnight with our cloud provider. https://status.ebbot.ai/incident/945911 Tue, 07 Jul 2026 08:43:00 -0000 https://status.ebbot.ai/incident/945911#2779a26c033b0a95fd6ed52942df3a6b59fb8d4fea5a21c8cb37dbaf7f795ca2 Incident We are currently experiencing an issue causing new dataset updates to fail. We are working on resolving the issue. https://status.ebbot.ai/incident/945481 Tue, 07 Jul 2026 01:18:47 -0000 https://status.ebbot.ai/incident/945481#c4210c479238bb55ebfc461a128ddf705ecfaca9d9fad8fb5a9af81e7951cc1b Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/945481 Tue, 07 Jul 2026 01:06:42 -0000 https://status.ebbot.ai/incident/945481#577471916b4514e2b5bfc0d9e576b10c907b4f2055bbf984deb98bfdb1307b93 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/945192 Mon, 06 Jul 2026 21:46:00 -0000 https://status.ebbot.ai/incident/945192#0372e82074ecc7a5a5c78216986d5c1022a161ee31a6631275582844b9fede8b Incident The incident has been resolved. https://status.ebbot.ai/incident/945192 Mon, 06 Jul 2026 21:32:00 -0000 https://status.ebbot.ai/incident/945192#5748c3fdf95d5603adb43cccaaa55cbd31d1555c2e29b730e2b77727778237ce Incident We are experiencing degraded performance on EGPT completions due to an underlying infrastructure issue. We are working on getting it resolved. https://status.ebbot.ai/incident/945192 Mon, 06 Jul 2026 21:13:12 -0000 https://status.ebbot.ai/incident/945192#3b0b2c620793d081067c11b9c9807f17575a3b9f8cf6aec4e73f515a9e78e77e Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/945192 Mon, 06 Jul 2026 20:37:21 -0000 https://status.ebbot.ai/incident/945192#04e84c72f51c52c214c55ecbf78ad59f2987c5d348825b12dfb31a8211b85625 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/945192 Mon, 06 Jul 2026 20:19:37 -0000 https://status.ebbot.ai/incident/945192#ffc0a6a2ba8473ddb75359771fb80805d9300b18dce47ebdcf0cd6e50731bf25 Incident EbbotGPT Completion went down. https://status.ebbot.ai/maintenance/939857 Tue, 30 Jun 2026 22:30:27 -0000 https://status.ebbot.ai/incident/939857#ba3365e23490225c03f4043162fc010fc2797fce4252adf862ca7b55a76ae4c4 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/938400 Mon, 29 Jun 2026 10:40:00 -0000 https://status.ebbot.ai/incident/938400#2128f31c729047333d3a60b8ae87d602c5de8c9daa801c5d2e55c151d80f60d1 Incident The issue affecting our Automations service has been fully resolved. The root cause of the interruption has been mitigated, and all customer workflows are now running as expected. https://status.ebbot.ai/incident/938400 Fri, 26 Jun 2026 14:30:00 -0000 https://status.ebbot.ai/incident/938400#800ce462f9015e1793610e6f7588ac84ebf20d3c75e9760241c93cf248fd0989 Incident We are currently investigating an issue affecting our Automations service, which is causing intermittent interruptions. As a result, some customer workflows may not be executing as expected. https://status.ebbot.ai/maintenance/926084 Tue, 16 Jun 2026 22:30:31 -0000 https://status.ebbot.ai/incident/926084#23ac38cec8baad35537c78167b4ae59fe686f4054e7a85a48808bee6cd5d8d06 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/maintenance/919260 Tue, 09 Jun 2026 22:30:03 -0000 https://status.ebbot.ai/incident/919260#29c474f24f128a2a47133f4c2bd183d6beceb239c475d86f9b25c109be82d957 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/918513 Tue, 09 Jun 2026 05:55:47 -0000 https://status.ebbot.ai/incident/918513#1db9354eb3215686e102855877eaab1d1b70099d4fde7ff36c60ce2f69e9fce6 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/918513 Tue, 09 Jun 2026 05:49:26 -0000 https://status.ebbot.ai/incident/918513#341f177bc1c2448e37c7fde8bbc5e75fe15351a12013d1a12159bd6a1f0b72f4 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/918513 Tue, 09 Jun 2026 04:28:23 -0000 https://status.ebbot.ai/incident/918513#79054df319fa72435b71f6dd224a1a7e9c1ee69448f2c62719735bcf297c8b42 Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/918513 Tue, 09 Jun 2026 04:12:25 -0000 https://status.ebbot.ai/incident/918513#b00564c76435da59e820196a2aaa2f986e8904de38745d124703c7b5ae6e00c0 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/908836 Sat, 30 May 2026 16:27:59 -0000 https://status.ebbot.ai/incident/908836#c0622d8713999da95f6816fbf05abb7d19190b69b3c2afb71ece0432cdf18fac Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/908836 Sat, 30 May 2026 16:09:51 -0000 https://status.ebbot.ai/incident/908836#22be4e1e862f1bd49fbc6ac967c9603f5d31ec8b861d90ec345a0798a8d1fb3b Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/907877 Fri, 29 May 2026 15:21:00 -0000 https://status.ebbot.ai/incident/907877#15c1e2041bbcbc07b05edcecfcd4858265e7e3e1b10f1599f0b6f7b5573b00af Incident Service has now returned to normal, and all systems should be operating as expected. We have monitored the situation for a period of time and can now consider the incident resolved. https://status.ebbot.ai/incident/907877 Fri, 29 May 2026 12:45:00 -0000 https://status.ebbot.ai/incident/907877#da603bdec4335736b9402229c252871abf0106b6a8ea95083f5e46a1d5d8a07a Incident We have successfully restored the services with the highest customer impact and are continuing to recover the remaining components. While some work remains, we expect all affected services to be fully restored within the next few hours. https://status.ebbot.ai/incident/907877 Fri, 29 May 2026 06:24:00 -0000 https://status.ebbot.ai/incident/907877#a3435754f34248f491ff927c5d8fa36e70f7025d42019005c60335516208783f Incident We're experiencing sporadic failures with bot interactions. Some users may experience slowness or that the bot is unable to complete certain tasks. This also affects live chat operators who uses powerups. We have identified the problem and are actively working on a solution https://status.ebbot.ai/incident/906480 Wed, 27 May 2026 12:35:00 -0000 https://status.ebbot.ai/incident/906480#4a05cd905b27bc00d676cd94c12e66fea57354e7ce69cc16c7af633f557a33d9 Incident The issue is resolved. https://status.ebbot.ai/incident/906480 Wed, 27 May 2026 12:30:00 -0000 https://status.ebbot.ai/incident/906480#2fbe8f4e34b3fd67004da2098c8043504325f9c671667812d4ac69c41d067da1 Incident We are aware of an issue affecting platform access for some users. We are on it and will provide updates as we make progress. https://status.ebbot.ai/incident/906261 Wed, 27 May 2026 08:31:00 -0000 https://status.ebbot.ai/incident/906261#c6af2950c69ae33395040a464631da5faa0aa9b9f381bf01fa0c0ec109e97055 Incident The issues regarding SAML SSO are now resolved. https://status.ebbot.ai/incident/906261 Wed, 27 May 2026 07:36:00 -0000 https://status.ebbot.ai/incident/906261#84a3efe905d9bd1c7d27ef655646ff81790d0bf327e8fb9ff1132f3f450c37e5 Incident Identified: SAML SSO Issues We are experiencing technical difficulties with our SAML SSO setup on ebbot.eu. Logging in via SSO may currently fail. Our team is on it. https://status.ebbot.ai/incident/902726 Mon, 25 May 2026 13:34:00 -0000 https://status.ebbot.ai/incident/902726#5d796704afb7dd1f5fa1705bea5f6b16d1e83f70c38144c8a89ea0c463d492fa Incident We have successfully updated the vLLM engine in the production environment. This deployment fixes the recent structured output errors; consequently, AI Insights is now fully functional, and all automated workflows with structured output nodes are operating as intended. https://status.ebbot.ai/incident/902726 Mon, 25 May 2026 08:07:00 -0000 https://status.ebbot.ai/incident/902726#cf6cc338a1848b9715d7eef223360c2cefc2c6e2367016ad4cc72ece25464fa1 Incident We have successfully identified the root cause of the current slowdown. Our team is currently validating a fix in our staging environment. You may experience increased latency when generating AI Insights during this period. We appreciate your patience. https://status.ebbot.ai/incident/902726 Fri, 22 May 2026 09:04:00 -0000 https://status.ebbot.ai/incident/902726#af7be5e4161d045d91140b8a6035e26232476d2b0581bc0d7944a33fe872d613 Incident AI Insights and Automations may experience temporary reliability issues due to intermittent GPT API inaccuracies. https://status.ebbot.ai/maintenance/901150 Wed, 20 May 2026 21:59:29 -0000 https://status.ebbot.ai/incident/901150#0f3d8aa0acb94226ec271dc638e8aa4b3cdfd67a0e11363408188e7f6ac84f30 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/898316 Mon, 18 May 2026 02:22:28 -0000 https://status.ebbot.ai/incident/898316#1283d93d77097becfde512caef92268ca29df1fb7fb6acd937061155322896dc Incident Product Guides recovered. https://status.ebbot.ai/incident/898316 Mon, 18 May 2026 02:17:57 -0000 https://status.ebbot.ai/incident/898316#88b1edde52ecc0a4f1fb7d57da3712df839952e7d167f2aa2773d82757e65801 Incident Product Guides went down. https://status.ebbot.ai/incident/895888 Thu, 14 May 2026 12:54:23 -0000 https://status.ebbot.ai/incident/895888#8336844517350f0e457042ef2d24d85b4fc7979d71b508f0445ccccb1f1e129d Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/895888 Thu, 14 May 2026 12:33:29 -0000 https://status.ebbot.ai/incident/895888#bd7d894e62f1251f7d8fc2a28b249cd314f22d2e0316e0522a393d8040ce4e90 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/895909 Thu, 14 May 2026 12:33:00 -0000 https://status.ebbot.ai/incident/895909#5553a55fce10b763ab19b6b0ef6887833ae46663cf5b4b8828c3393a5d74cf9d Incident We experienced a sudden traffic spike which caused significantly delayed bot responses or timeouts. Update 14:50 CET: The issue has been resolved. https://status.ebbot.ai/incident/893955 Wed, 13 May 2026 13:12:00 -0000 https://status.ebbot.ai/incident/893955#7e3bc7cd563cf367e1b82aafcdc37c69a6744c85e8f94d8eb1c369925b27581e Incident Because this incident affected our primary ingress controller, all services hosted on our OVH platform were unreachable, including: - Bots, Widgets / Chat Interfaces - User Login & Authentication - EGPT - Dashboards & AI Insights What Happened: The instability was caused by our traffic controller entering a restart loop due to resource constraints. This prevented any external traffic from reaching our services. Resolution & Prevention: Our team stabilized the environment by allocating dedicated resources and isolating the traffic controller to its own node. To prevent a recurrence, we are accelerating the migration to a new cluster architecture that implements strict resource isolation for all core components. We apologize for the impact on your operations. https://status.ebbot.ai/maintenance/894862 Wed, 13 May 2026 08:02:16 -0000 https://status.ebbot.ai/incident/894862#73b7bd8899a8ec1e1d56c7c440575416e7cf76d370fa48c340c52bbf2b8e8de0 Maintenance We are making improvements to the infrastructure and will therefore have an extended maintenance window on Tuesday 26th of May. This will only affect ebbot.eu. https://status.ebbot.ai/maintenance/894854 Wed, 13 May 2026 07:36:18 -0000 https://status.ebbot.ai/incident/894854#8ecc9361efd594eb8f41da1f7f7ae9400b012a5d2c47cd0373d75491256fc211 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/893955 Tue, 12 May 2026 10:42:00 -0000 https://status.ebbot.ai/incident/893955#07f68efa759e53218704cc8b397da753b178bc7e135ca4d855dad71ab6ac3c73 Incident We have resolved the intermittent connectivity issues affecting our platform. After a period of instability, our team implemented a configuration change that has successfully restored full access to all services. Systems are back online and performing as expected. We are continuing to monitor the environment closely to ensure continued stability. https://status.ebbot.ai/incident/893955 Tue, 12 May 2026 10:05:00 -0000 https://status.ebbot.ai/incident/893955#61fd7876fddb2c101eb58558d9777571de141766d17ff261d2c7afc12704f53c Incident After a short period of stability, we are seeing a recurrence of the connectivity issues identified earlier. Our engineers are back on the case and treating this as a high-priority regression. https://status.ebbot.ai/incident/893955 Tue, 12 May 2026 10:04:29 -0000 https://status.ebbot.ai/incident/893955#592abf693432be569e0c617611690529a869de1eb4dd1907ecc2049da4736f0a Incident ebbot.eu went down. https://status.ebbot.ai/incident/893902 Tue, 12 May 2026 09:55:00 -0000 https://status.ebbot.ai/incident/893902#7115f7c40487e90111a9b614fa8dd3a3a936b1314e718a3b1f5b2605a6d72b33 Incident The connectivity issues have been resolved. We identified a configuration bottleneck in the routing layer that prevented the service from starting correctly. All services are now reachable. We are monitoring the stability of the gateway to ensure continued service. https://status.ebbot.ai/incident/893902 Tue, 12 May 2026 09:44:00 -0000 https://status.ebbot.ai/incident/893902#b6e7b79c1fd4ad9e9bfa539c90f0210bcebb57ba00536b5a6d50b83d3dcedec2 Incident We are still investigating the issue and will provide a new status update within 30 minutes. https://status.ebbot.ai/incident/893902 Tue, 12 May 2026 09:16:00 -0000 https://status.ebbot.ai/incident/893902#fc48bfbc07cd16c2687b72868710d1e525f81914731e02c69094103fa433a2fe Incident Our engineering team has identified an issue with our routing layer. Initial recovery attempts are underway, and we will provide another update within 30 minutes. https://status.ebbot.ai/incident/893902 Tue, 12 May 2026 09:05:00 -0000 https://status.ebbot.ai/incident/893902#a4b6e261fc2c41ee96a8158eb1cdf4c67f2a00ed69db449ba7eb34a8542f8210 Incident We currently have an active outage on the OVH platform. We are currently troubleshooting the issue. https://status.ebbot.ai/incident/893902 Tue, 12 May 2026 09:02:33 -0000 https://status.ebbot.ai/incident/893902#edec9e912ccab3e073b68e9ce05a88639bf945de9c022d863579a0a87acaba4e Incident ebbot.eu went down. https://status.ebbot.ai/maintenance/883016 Wed, 29 Apr 2026 08:07:42 -0000 https://status.ebbot.ai/incident/883016#b112f50be12b386add48a182b7009cfa76d7d965ff44b4ba08384c98e0078b11 Maintenance Scheduled maintenance: Release /9 2026 https://status.ebbot.ai/maintenance/872119 Wed, 15 Apr 2026 08:50:26 -0000 https://status.ebbot.ai/incident/872119#463649c3e7311f8968c05ca489f3ce5ae6ef1f85241469f1019832102f7c1207 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/871439 Tue, 14 Apr 2026 15:19:00 -0000 https://status.ebbot.ai/incident/871439#d5e1b1f1a89ac62e39aac2301b805379236d50319b43e4400e9b866f94e2433a Incident Root cause identified: The disruption was caused by a cascading failure within our infrastructure cluster. We have since restored stability and are reviewing our resource distribution moving forward. https://status.ebbot.ai/incident/871439 Tue, 14 Apr 2026 15:06:00 -0000 https://status.ebbot.ai/incident/871439#10e95850fc76f22a34c4233affd781ac1cbd76c51c436267e767c9dc8aaf2349 Incident Resolved: Services Restored All services on Ebbot.eu are now fully operational. We are currently conducting a Post-Incident Review to determine the root cause and will share a summary of our findings shortly. https://status.ebbot.ai/incident/871439 Tue, 14 Apr 2026 14:46:00 -0000 https://status.ebbot.ai/incident/871439#3a81f5944e6870e06ff532c3ffd6509945ce97f025811a7b79d8f1f9f14c9770 Incident Ebbot.eu is down. Investigating - we are aware of a service interruption impacting platform logins and chat agent functionality. We apologize for the inconvenience and will provide further updates shortly. https://status.ebbot.ai/incident/870452 Mon, 13 Apr 2026 08:44:00 -0000 https://status.ebbot.ai/incident/870452#783f5fa536b69c6338173a9bb3547aa91c5684baf1c366c1ed75af8e4486cfd0 Incident EbbotGPT was down for approximately 5 minutes due to a network outage at our infrastructure provider, OVH. This resulted in a temporary loss of all incoming and outgoing traffic. We have confirmed that all systems are back to normal and are monitoring the situation closely. We apologize for the interruption. https://status.ebbot.ai/incident/870452 Mon, 13 Apr 2026 08:39:00 -0000 https://status.ebbot.ai/incident/870452#04afc3040ee5f8acaf90167c3f916f8545f27d2037c36fd1a0d71c7de2107172 Incident EbbotGPT is down. Ongoing troubleshooting. https://status.ebbot.ai/maintenance/862289 Wed, 01 Apr 2026 08:19:40 -0000 https://status.ebbot.ai/incident/862289#eb9f08cc73296c3d464d437f249020739177cc2cce8ca2f4748e8a8e15525161 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/857013 Wed, 25 Mar 2026 06:19:00 -0000 https://status.ebbot.ai/incident/857013#9094b1d3db628767e652157fc24f951f6b6244a62f14ed9051e6f438c2c84a1f Incident The issue has been resolved. https://status.ebbot.ai/incident/857013 Wed, 25 Mar 2026 05:50:00 -0000 https://status.ebbot.ai/incident/857013#1bdcb690a0051df1f9f0d61902fd2a8563e59b145b9734889df1d2849059a909 Incident We are experiencing issues with EbbotGPT completions at the moment. We are investigating. https://status.ebbot.ai/incident/856917 Wed, 25 Mar 2026 03:28:00 -0000 https://status.ebbot.ai/incident/856917#79fe8e3b716260e13e6c33a257e9f91f2d514876a80ab70a63126b5362723aeb Incident The incident involving ebbot.eu being unreachable has been resolved. https://status.ebbot.ai/incident/856917 Wed, 25 Mar 2026 03:05:00 -0000 https://status.ebbot.ai/incident/856917#5cc592703b3a4bd9d8e05bbe7ed8008c2cd5044554d9d830f159a5a669e0cf6c Incident We are currently experiencing issues with ebbot.eu. We are currently investigating and will update this status with more info. https://status.ebbot.ai/maintenance/851958 Wed, 18 Mar 2026 09:06:19 -0000 https://status.ebbot.ai/incident/851958#1ef51cc517c2dff8cbc87c4dcfaba37219c2b629cd2b6b2bad9dd334ac797a40 Maintenance We will be performing scheduled maintenance to deploy our latest platform update. The platform may be unavailable during this time. https://status.ebbot.ai/incident/847821 Thu, 12 Mar 2026 15:26:00 -0000 https://status.ebbot.ai/incident/847821#4cfab754f65bde3220dea2d11248ced39ab19ecc8b822e584ae0930b2ee9004d Incident The incident was automatically resolved. Our team is currently investigating the root cause of the disruption. Preliminary findings suggest the issue originated from a network infrastructure outage at our third-party provider. We are monitoring the situation closely to ensure continued stability. https://status.ebbot.ai/incident/847821 Thu, 12 Mar 2026 15:09:00 -0000 https://status.ebbot.ai/incident/847821#c1bd170c1e4a1f1357bab31152ec10b8bf13807f83dce9af12c9b5fa9d6a3a47 Incident We are investigating a problem resulting in EbbotGPT not working. We are currently troubleshooting the cause of the issue. https://status.ebbot.ai/incident/846804 Wed, 11 Mar 2026 09:47:00 -0000 https://status.ebbot.ai/incident/846804#1b761934c146a80dfd7c7f55586ec291dc45d6bab9c6cd61d2413d6ac93630ba Incident The issue has now been resolved. https://status.ebbot.ai/incident/846804 Wed, 11 Mar 2026 09:43:00 -0000 https://status.ebbot.ai/incident/846804#dde6b0a33190552fba85c957db724bc35b2c396063493094c18d3212807470c0 Incident We have confirmed that the fix resolves the issue, it is currently being deployed. https://status.ebbot.ai/incident/846804 Wed, 11 Mar 2026 09:19:00 -0000 https://status.ebbot.ai/incident/846804#54cb9b223bba702d280a5f0c9078c9e22188fcb66639bd702333290fb3ab6f8d Incident A fix has been developed to resolve the tool-calling issues. To apply this update, we will be deploying a new version of the API shortly which may cause a short disruption in the service. https://status.ebbot.ai/incident/846804 Wed, 11 Mar 2026 09:05:00 -0000 https://status.ebbot.ai/incident/846804#f4ff777903e767b5cd2e1639370f748d9f1979e1e164e327ef256f5df630712d Incident We are currently investigating an issue where some conversations are failing to transition to a human agent. This behavior appears linked to specific configurations in our V2 prompt engine that interfere with tool-calling scenarios. Our engineering team is working to restore functionality. https://status.ebbot.ai/incident/845726 Tue, 10 Mar 2026 03:21:15 -0000 https://status.ebbot.ai/incident/845726#8f1d67911df147707b452db4885066dfece631c66102e13bacc1d826dd827b35 Incident ebbot.eu recovered. https://status.ebbot.ai/incident/845726 Tue, 10 Mar 2026 03:16:30 -0000 https://status.ebbot.ai/incident/845726#4ea164b3503f53fab7e6e38ffe7c54c2a46bfb4c04d4c4b13a5281f513ba29cb Incident ebbot.eu went down. https://status.ebbot.ai/maintenance/840185 Wed, 04 Mar 2026 14:36:31 -0000 https://status.ebbot.ai/incident/840185#2ed36146a1ddf9811415f47021129cc204b90d3d515e19e701879f57be63017f Maintenance Scheduled maintenance for ca.ebbot.app due to release/5/2026. https://status.ebbot.ai/maintenance/840180 Wed, 04 Mar 2026 14:34:02 -0000 https://status.ebbot.ai/incident/840180#d6df8a84292ee2fc586acff0fd00de75748a60dda0c5ba0b4330b499d40176df Maintenance Scheduled maintenance for v2.ebbot.app and ebbot.eu due to release/5/2026. https://status.ebbot.ai/incident/839147 Tue, 03 Mar 2026 17:45:00 -0000 https://status.ebbot.ai/incident/839147#512c53cc9ec02eb4fc8e8458e734fe9e964275f14ce7c35169b51a0792aabd9f Incident The issue has now been resolved and everything is back to normal. The disruption was due to a technical issue at our infrastructure partner, OVH, where certain server nodes were incorrectly taken out of service. New server capacity was automatically provisioned to replace the affected units, which restored full service functionality. We are keeping a close watch on all systems and are in direct communication with the provider's technicians for further updates. https://status.ebbot.ai/incident/839147 Tue, 03 Mar 2026 17:33:00 -0000 https://status.ebbot.ai/incident/839147#d4f93930f0cee074fc78573a18d64282ba29998e1e2e69bf84715cf5324c7eba Incident The issue has now been resolved and we are restoring the services. It is expected to be fully resolved within 5 - 10 minutes. https://status.ebbot.ai/incident/839147 Tue, 03 Mar 2026 16:55:00 -0000 https://status.ebbot.ai/incident/839147#b128bd1321e5a2c081f70fa3682680b894d436ffd88acd4bf3770add9abc5bb0 Incident We are in dialogue with one of our cloud providers, who has confirmed the incident and we are working together to resolve this as soon as possible. https://status.ebbot.ai/incident/839147 Tue, 03 Mar 2026 16:36:00 -0000 https://status.ebbot.ai/incident/839147#5dd14168c1959207ec4491665c348eb93a28e3afb18731f80bb2fa28a528fec5 Incident We are currently experiencing issues with bots running on ebbot.eu and are investigating the cause. https://status.ebbot.ai/incident/833915 Thu, 26 Feb 2026 10:01:00 -0000 https://status.ebbot.ai/incident/833915#c9e6cebf32088b2b883ba8f6f917524045c4b28778ee19951775eb2b2d7499c3 Incident Fix is live and has solved the issue. https://status.ebbot.ai/incident/833915 Thu, 26 Feb 2026 09:34:00 -0000 https://status.ebbot.ai/incident/833915#253002a8874d7aad55676116a9884c0c33f575273d834977ba06612da0119742 Incident We’ve deployed the fix to test environments for final evaluation. https://status.ebbot.ai/incident/833915 Thu, 26 Feb 2026 08:47:00 -0000 https://status.ebbot.ai/incident/833915#9e6b579d3ed916d8d44c635c74b993b78f057c9de8ba91eea4c9758db385ede5 Incident We've been able to confirm that some companies can't upload files through their chat widgets. https://status.ebbot.ai/incident/833804 Thu, 26 Feb 2026 07:43:00 -0000 https://status.ebbot.ai/incident/833804#0b4ffc71828cb58e6d9e151bf83871032b6d22471d88dbdf84c3f1ad667eea02 Incident The issue has been resolved. https://status.ebbot.ai/incident/833804 Thu, 26 Feb 2026 06:37:00 -0000 https://status.ebbot.ai/incident/833804#6297017b6d102625e6bfc201e9179f2139cdb270dab1f1777a8bd9aee1b40603 Incident Some completions experience timeouts after a planned maintenance on a GPT-node. We are currently investigating this issue. https://status.ebbot.ai/incident/833752 Thu, 26 Feb 2026 06:24:32 -0000 https://status.ebbot.ai/incident/833752#3d527bb91527b28c2f30ee4765b016044362ad4ff231d4027b970f73cc9a6c5c Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/833752 Thu, 26 Feb 2026 06:09:53 -0000 https://status.ebbot.ai/incident/833752#cf16c6184f61e8680feb798cf4fd6e5f5d9b34d7042a98f6bcd37101bea2cd11 Incident EbbotGPT Completion went down. https://status.ebbot.ai/incident/833752 Thu, 26 Feb 2026 05:31:44 -0000 https://status.ebbot.ai/incident/833752#89acc625e58754e4375f2ef6dec903892558c2ca9d2f49fc566a6bb25699f7ad Incident EbbotGPT Completion recovered. https://status.ebbot.ai/incident/833752 Thu, 26 Feb 2026 05:24:00 -0000 https://status.ebbot.ai/incident/833752#77f3ddd4cecfb8ba65928332ab6eb4727d1cd6e5e3a5ab2fa62e32a5015c1713 Incident EbbotGPT not responding after a planned maintenance on the GPU-nodes. https://status.ebbot.ai/incident/833215 Wed, 25 Feb 2026 19:32:00 -0000 https://status.ebbot.ai/incident/833215#8ef728677dbee7667e85ed2d1dd04a09876728fe4347e7060fa68cb60f4db4f5 Incident The issue has been resolved. https://status.ebbot.ai/incident/833215 Wed, 25 Feb 2026 18:59:00 -0000 https://status.ebbot.ai/incident/833215#c240a248c3ff6fdb091b0501583fca5a6a6ae5fe5fc8dc6fba4b4989e7801b25 Incident We have identified a bug affecting some GPT configs. A fix will be deployed soon. https://status.ebbot.ai/incident/833215 Wed, 25 Feb 2026 18:24:00 -0000 https://status.ebbot.ai/incident/833215#3ee260c95175df323b2fd5faec963500d359fec9b670113b62dcb4ae9466320f Incident Investigation is ongoing. https://status.ebbot.ai/maintenance/832398 Tue, 24 Feb 2026 20:22:21 -0000 https://status.ebbot.ai/incident/832398#9d52bbae07ad6d31337dbd39b12c3994e8a90fce0ba9f9e13e405a49e42e142a Maintenance Release /4 2026 https://status.ebbot.ai/incident/832061 Tue, 24 Feb 2026 12:29:00 -0000 https://status.ebbot.ai/incident/832061#e4c319d91069e73277993a569dec0042795e48fc31300327adaa5b039ab347bc Incident Fix have been deployed and issue resolved https://status.ebbot.ai/incident/832061 Tue, 24 Feb 2026 11:56:00 -0000 https://status.ebbot.ai/incident/832061#223310e4057592c43ec84081adb9fd0444b7a2a5e0cc84f742a0f1830f4b3fa5 Incident The root cause has been identified. A hotfix is currently being deployed to resolve the issue with Top P settings. We will provide a final update once the deployment is complete and service is fully stabilized. https://status.ebbot.ai/incident/832061 Tue, 24 Feb 2026 08:40:00 -0000 https://status.ebbot.ai/incident/832061#7751afe79820189bb597a9564d4b68f71e982997a1546392f3e79d442be15795 Incident We are seeing errors in GPT-answer when the Top P setting is set to 0. https://status.ebbot.ai/incident/831313 Mon, 23 Feb 2026 14:12:00 -0000 https://status.ebbot.ai/incident/831313#a0fbc3d7b6d363dbacdecd8bfa89a6919d2a6b31c814f0b9b5ca1706a768c45b Incident EbbotGPT functionality back to normal. https://status.ebbot.ai/incident/831313 Mon, 23 Feb 2026 14:05:00 -0000 https://status.ebbot.ai/incident/831313#e38e3779e41925afb7fdfc974d388cc0c81b86751a1c42f709e052cd6814af70 Incident EbbotGPT stopped generating responses. https://status.ebbot.ai/maintenance/826811 Mon, 16 Feb 2026 21:31:36 -0000 https://status.ebbot.ai/incident/826811#d1513598a4d5e59e12b4d1c73ac5f93f8e49fc3b1012e823abf9829c5c5104c0 Maintenance We're deploying bug fxes https://status.ebbot.ai/incident/824497 Fri, 13 Feb 2026 01:27:40 -0000 https://status.ebbot.ai/incident/824497#042436e1eb40d29aa82b4da3887d3566416f5aa020b7b42801380e84f4268f50 Incident Product Guides recovered. https://status.ebbot.ai/incident/824497 Fri, 13 Feb 2026 01:21:34 -0000 https://status.ebbot.ai/incident/824497#ed12930c01481b69fb14149240117ae5b9f772291adca32a82b438a626a786fc Incident Product Guides went down. https://status.ebbot.ai/maintenance/821593 Mon, 09 Feb 2026 09:11:21 -0000 https://status.ebbot.ai/incident/821593#e54d42995640b4fa6fcdc41d4963b13905090cfc89680c81bd4528cd6d390322 Maintenance Maintenance due to release /3 https://status.ebbot.ai/incident/809166 Thu, 22 Jan 2026 14:29:00 -0000 https://status.ebbot.ai/incident/809166#a5bd734b5af148eddde426efc587038d13658237297055822b661ac47a95eb45 Incident This incident has been resolved. EbbotGPT 2 is fully operational, and response times have returned to normal levels. All services utilizing the fallback model have been automatically switched back to EbbotGPT 2. https://status.ebbot.ai/incident/809166 Thu, 22 Jan 2026 14:09:00 -0000 https://status.ebbot.ai/incident/809166#3fef9da49474adff42a83354798481e5753ffd2cfbe3915b433f56db72cc4d5a Incident We have secured the necessary hardware resources and are currently deploying a new instance of EbbotGPT 2. Once active, we will automatically migrate all traffic back from the EbbotGPT 3 fallback to the restored model. We expect to mark the incident as resolved pending final stability checks. https://status.ebbot.ai/incident/809166 Wed, 21 Jan 2026 19:10:00 -0000 https://status.ebbot.ai/incident/809166#18f8f76cf5c8d4dfaabb80a13a31cf31525ec9e50626c179df26e4bd50f57a4e Incident Update 22-01-2026 10:18 (GMT+1): OVH is still working on a solution. Ebbot GPT 2 has become available due to actions taken by Ebbot; however, response times are approximately at 60% speed. As a result, we have decided to keep all customers on Ebbot GPT 3 by default while offering the option to switch to a degraded version of Ebbot GPT 2. Update 22-01-2026 09:08 (GMT+1): Ebbot GPT 2 remains unavailable. All customers who normally use this model have been temporarily switched to Ebbot GPT 3 as a fallback. We believe the impact on customer solutions is minimal. The issue originates from our infrastructure provider, OVH, who is actively working on a resolution. We will continue to provide updates. Update 22-01-2026 00:50 (GMT+1): The decision we made activated our model fallback system meaning that until Ebbot GPT 2 is back up, all bots utilizing it temporarily use Ebbot GPT 3 instead. The switch back to original model settings happens automatically. Update 22-01-2026 00:30 (GMT+1): We've made the decision to temporarily disable Ebbot GPT 2 in order to get Ebbot GPT 3 up and running. This is a temporary mitigation and we're working on getting Ebbot GPT 2 up as soon as possible. Update 22-01-2026 00:10 (GMT+1): Our hosting provider is working on restoring the service. We are exploring alternative solutions. Update 21-01-2026 22:50 (GMT+1): Our hosting provider is working on restoring the service. Update 21-01-2026 22:20 (GMT+1): Our hosting provider is working on restoring the service. Update 21-01-2026 21:50 (GMT+1): Our hosting provider is working on restoring the service. Update 21-01-2026 21:00 (GMT+1): Ebbot GPT 3 is down. The issue has been traced to our hosting provider who is actively working on resolving it. This affects all bots utilizing Ebbot GPT 3 across all platforms. 21-01-2026 (GMT+1): Ebbot GPT went down. https://status.ebbot.ai/incident/796874 Thu, 01 Jan 2026 03:23:38 -0000 https://status.ebbot.ai/incident/796874#f255d4e0ed76d3660e80617caf12ab54b069f0fe7c2650be1ca2dc31dcd6e99a Incident ebbot.eu recovered. https://status.ebbot.ai/incident/796874 Thu, 01 Jan 2026 03:20:31 -0000 https://status.ebbot.ai/incident/796874#d42ae9206e985dbdf753a954715cb7cdd33b2f96792f621f4a60ff4a178534a1 Incident ebbot.eu went down. https://status.ebbot.ai/incident/790451 Thu, 18 Dec 2025 22:21:00 -0000 https://status.ebbot.ai/incident/790451#fe49b5b9dbfa3dc6438a99393abd629d363c0c815f456cff06ce32a9d9bab563 Incident We are back to normal again. We will investigate why the certificate generation did not work. https://status.ebbot.ai/incident/790451 Thu, 18 Dec 2025 22:08:00 -0000 https://status.ebbot.ai/incident/790451#f634331f188b4ce49b943723ac2eb4e840441d4decde8ab3ad80afc901441b2d Incident We are currently troubleshooting an issue related to certificates, which is causing the application and widget not to function as intended. The investigation is ongoing, and we expect to resolve the issue shortly. https://status.ebbot.ai/incident/785047 Fri, 12 Dec 2025 10:52:00 -0000 https://status.ebbot.ai/incident/785047#a5cb56b31295ad507bc45cf5d9085a90ce112087db491b550270e7f39ed4444e Incident Product Guides recovered. Product Guides went down due to an issue with our Heroku hosted database. The problem was on Heroku’s end and is resolved since 2025-12-12 10:51:57 UTC. https://status.ebbot.ai/incident/785047 Fri, 12 Dec 2025 10:39:36 -0000 https://status.ebbot.ai/incident/785047#da29ca3b374d2ab8c6a3cbf93d073046c0397fdb186bd2e62a4c5131f877caf6 Incident Product Guides went down. https://status.ebbot.ai/incident/778802 Wed, 03 Dec 2025 10:01:00 -0000 https://status.ebbot.ai/incident/778802#2efdccc38a5aa81bb4a2c74bdd18251a14723318b4f80ce2672d43fca665c164 Incident EbbotGPT is now working as intended. https://status.ebbot.ai/incident/778802 Wed, 03 Dec 2025 09:53:00 -0000 https://status.ebbot.ai/incident/778802#6e49f1845c30e50d035b0d67dd4532ca64ccb471006e2b42c062df04a41abeeb Incident EbbotGPT is currently not answering, we're currently troubleshooting. https://status.ebbot.ai/incident/778309 Tue, 02 Dec 2025 14:07:00 -0000 https://status.ebbot.ai/incident/778309#1ac92ee0f4056943a9525daf8539bce2c9de731606997a9d5cf25585d2e971ee Incident The issue has been resolved. https://status.ebbot.ai/incident/778309 Tue, 02 Dec 2025 13:48:00 -0000 https://status.ebbot.ai/incident/778309#146fd9cb8a00405d1047db9b0d58925fa54583e1225040a69c56593e4de75602 Incident We're investigating the issue. https://status.ebbot.ai/incident/777469 Tue, 02 Dec 2025 11:53:00 -0000 https://status.ebbot.ai/incident/777469#96803410cbf15fd68a97c0b1e2a731c3cff4c0a4df7ba5090cf4f6a67a76c97b Incident Backlog has been cleared and AI insights is working as intended. https://status.ebbot.ai/incident/777469 Mon, 01 Dec 2025 14:26:00 -0000 https://status.ebbot.ai/incident/777469#86f20f5eb2ccb9b16ea83acf3b864557c54d5f75c8b6cbaa611223cb5b84df12 Incident AI Insights analysis is operational. It is currently working through a queue of previously unanalyzed chats. Latest chats will be analyzed once this backlog is cleared. https://status.ebbot.ai/incident/777469 Mon, 01 Dec 2025 14:05:00 -0000 https://status.ebbot.ai/incident/777469#42a5321247600ea77c06ea64b4fced59bc03f4728f76e1b59d48459d2614f0b1 Incident An issue preventing analysis of new chats in AI insights has been reported. Investigation into the root cause is underway. https://status.ebbot.ai/incident/776047 Fri, 28 Nov 2025 19:42:17 -0000 https://status.ebbot.ai/incident/776047#447c863cf2e0311d391ba047cbbe4bd64788aaf557c3b12b871ba9ccbb56f0f8 Incident ebbot.eu recovered. https://status.ebbot.ai/incident/776047 Fri, 28 Nov 2025 19:38:48 -0000 https://status.ebbot.ai/incident/776047#cd01c58644414a288fa400c7440758f91716e9ab020714cbbe757f4e03888882 Incident ebbot.eu went down. https://status.ebbot.ai/incident/775921 Fri, 28 Nov 2025 14:02:00 -0000 https://status.ebbot.ai/incident/775921#586e0fba4909ea25d9cf912e6dba07dadbe229e99ac727205bd04d8909fedb78 Incident We have identified and resolved the issue. The root cause was a faulty configuration which is now fixed and deployed. https://status.ebbot.ai/incident/775921 Fri, 28 Nov 2025 13:35:00 -0000 https://status.ebbot.ai/incident/775921#cccb0f4b21c6449e429674e84326410cf5059be20fbe82c7f00168b1909157b6 Incident We are currently investigating an issue causing Prompt Guard to incorrectly trigger on inputs. The effect is repeated responses from the model. This affects users with Prompt Guard enabled in their EbbotGPT config. https://status.ebbot.ai/incident/775164 Thu, 27 Nov 2025 09:53:00 -0000 https://status.ebbot.ai/incident/775164#2370d61faf100de43b5dc6675cd281bdd42c0b1705c35c1858647a8cdac11b78 Incident Our investigation concluded that this is not a general issue, please reach out to support if the issue persists for your specific solution. https://status.ebbot.ai/incident/775164 Thu, 27 Nov 2025 09:29:00 -0000 https://status.ebbot.ai/incident/775164#47834deca2b416062f275e11ef5121941c0f44fb981dcfbec4e8e1a74b091f0f Incident We are currently investigating an issue with content-guard and prompt-guard, resulting in them blocking some messages inaccurately. https://status.ebbot.ai/incident/773990 Tue, 25 Nov 2025 14:18:00 -0000 https://status.ebbot.ai/incident/773990#84c485c5949798a560a502c63c22c74d51e5074a28f9a4521ca985b2a4e2bb94 Incident We have identified and resolved the issue. https://status.ebbot.ai/incident/773990 Tue, 25 Nov 2025 14:14:00 -0000 https://status.ebbot.ai/incident/773990#ce09040b476436252a4a1719fce74e8b61dcd7ac196363b8f76bdbb34a44bc98 Incident We are currently investigating an issue with the EGPT2 model giving unexpected output. https://status.ebbot.ai/incident/762281 Tue, 11 Nov 2025 15:02:54 -0000 https://status.ebbot.ai/incident/762281#1bb25658ea744f4e8e71b2d3dd8215c63e2d9f0b7046d2235fdbdb47d576be01 Incident v2.ebbot.app recovered. https://status.ebbot.ai/incident/762281 Tue, 11 Nov 2025 14:55:52 -0000 https://status.ebbot.ai/incident/762281#48b4b61061aa64eea1f6fe40fb1c3973a4d09d80c707a3e65309e46e2cecc6e5 Incident v2.ebbot.app went down. https://status.ebbot.ai/incident/759086 Thu, 06 Nov 2025 09:58:00 -0000 https://status.ebbot.ai/incident/759086#75001504f2f4c1a47cef1be40af37cf83c9a569326c55c9ea7165db02c2334bc Incident We have restored service and are up and running again. https://status.ebbot.ai/incident/759086 Thu, 06 Nov 2025 08:51:00 -0000 https://status.ebbot.ai/incident/759086#4cc1f613b967005c4a81f08f9f9892f075703e93c2cc79d3fcdd615380ea8348 Incident We are currently experiencing issues with reaching AI Insights on the ebbot.eu platform. Investigation is underway. https://status.ebbot.ai/incident/758281 Wed, 05 Nov 2025 07:59:00 -0000 https://status.ebbot.ai/incident/758281#3478a9bfd5c46e5f9621deffe904a857c37e1ad3edb4576ed0950eb66dddd029 Incident Our cloud provider has confirmed that the issue has been resolved, and all our services are now operating normally. Resolving the incident. https://status.ebbot.ai/incident/758281 Wed, 05 Nov 2025 07:52:00 -0000 https://status.ebbot.ai/incident/758281#1e487c9e7410c4b8965d332f83a5399aaff6fc9be4b310a3831338d1e30bac9a Incident The services are being restored. This means that they will start working again shortly. We will monitor this before resolving the incident. More information will be provided later on. https://status.ebbot.ai/incident/758281 Wed, 05 Nov 2025 07:08:00 -0000 https://status.ebbot.ai/incident/758281#7fa483d884c3d679c574ff06ae6dd623fb0a1fdb0659b0499c446907aec1da9f Incident Our cloud provider has confirmed that they are experiencing an issue affecting database access. We are working together with them to resolve it as soon as possible. https://status.ebbot.ai/incident/758281 Wed, 05 Nov 2025 06:43:00 -0000 https://status.ebbot.ai/incident/758281#2aa26a25a37b2002143be4fced444e15cf6eb30a351b023537bfb83920aa5f7f Incident This also affects access to ebbot.eu. We are working together with our cloud provider to resolve the issue. https://status.ebbot.ai/incident/758281 Wed, 05 Nov 2025 06:10:00 -0000 https://status.ebbot.ai/incident/758281#aab08c4326e5b04bd84a8ac133cd2df73bab97a36ab3ba4c71489f0a83ea76d4 Incident We are currently experiencing issues with EGPT, which may cause responses to be delayed or not delivered. Troubleshooting is in progress. https://status.ebbot.ai/incident/754820 Thu, 30 Oct 2025 21:22:08 -0000 https://status.ebbot.ai/incident/754820#ced180e2d3c20a56fafc5da4a3e4fc1a32ea4dc2ddf83093eaf74bdc6f2077d5 Incident Product Guides recovered. https://status.ebbot.ai/incident/754820 Thu, 30 Oct 2025 21:17:17 -0000 https://status.ebbot.ai/incident/754820#2a8b99b5c69ee6b3169c42c102d3eff01e3ae25ef602db75db4c69924374e99b Incident Product Guides went down. https://status.ebbot.ai/maintenance/752193 Mon, 27 Oct 2025 13:18:29 -0000 https://status.ebbot.ai/incident/752193#50450dad5da0e16002babab69f8016dea8842e6fae223777a534701b5b2fd857 Maintenance As part of our ongoing commitment to service reliability, we will be implementing several infrastructure improvements with the upcoming platform update. These changes are designed to strengthen our platform and are not expected to cause any service disruptions. Please let us know if anything doesn't seem to be working as intended. If you experience any issues or access problems, please contact support at helpme@ebbot.ai right away so we can investigate. https://status.ebbot.ai/maintenance/752189 Mon, 27 Oct 2025 13:15:15 -0000 https://status.ebbot.ai/incident/752189#b5114d3a640e3048277a608a4dfcdd33c6963bf60467bf72f6cb7a4e6fc058d1 Maintenance We will perform a platform update to the latest version. Downtime is expected during the maintenance. https://status.ebbot.ai/maintenance/752185 Mon, 27 Oct 2025 13:09:45 -0000 https://status.ebbot.ai/incident/752185#62f9ac4bbab22bf24df67a9f3c3fee6a416236d29f6c66c8c6068a192a211a33 Maintenance We will perform a platform update to the latest version, downtime during the update is expected. https://status.ebbot.ai/incident/751006 Sat, 25 Oct 2025 05:54:05 -0000 https://status.ebbot.ai/incident/751006#df7446b3637c97e22a6ebdbac024dae1de862cad364560336c8a38b63c70990a Incident Ebbot GPT recovered. https://status.ebbot.ai/incident/751006 Sat, 25 Oct 2025 05:40:49 -0000 https://status.ebbot.ai/incident/751006#a225c193364a6b8b9048f13cbaa0c7cfa186cd9e758cdd8454009092b21c22c9 Incident Ebbot GPT went down. https://status.ebbot.ai/incident/749856 Thu, 23 Oct 2025 10:45:00 -0000 https://status.ebbot.ai/incident/749856#3fb0a544c7092e1d9adf069909481d9629acaaf8d369834de455c9b3c0992534 Incident Resolving the incident. Incident summary will follow as an update on this incident later on. https://status.ebbot.ai/incident/749856 Thu, 23 Oct 2025 10:42:00 -0000 https://status.ebbot.ai/incident/749856#9b65fb03895fc4c34bb8a955f9b161db3f54ecb251b05279496cdff129a0c924 Incident We are returning back to normal. Should be stable within the next minutes. https://status.ebbot.ai/incident/749856 Thu, 23 Oct 2025 10:25:00 -0000 https://status.ebbot.ai/incident/749856#aa3c9d00b34ffefd99d0afab9c39edbb8e71a4b647d322d09ea85494a08f2716 Incident We are currently experiencing a disruption affecting ebbot.eu and the associated AI agents. Troubleshooting is in progress. https://status.ebbot.ai/incident/748980 Wed, 22 Oct 2025 05:19:00 -0000 https://status.ebbot.ai/incident/748980#83f14e52d6966a9da4c0d6a8258e5131c1686499fecdd11adffd57dc40e97a5a Incident We have rolled back the newly made release which might be the reason of this issue. We will continue troubleshooting. https://status.ebbot.ai/incident/748980 Wed, 22 Oct 2025 04:43:00 -0000 https://status.ebbot.ai/incident/748980#29386eeaab840151cebdd878166d1b8a63c9afbdbb4b518daf8e5ea6f557d035 Incident We are currently experiencing an issue affecting the creation of new Teams channels. Troubleshooting is in progress. Existing integrations should continue to function as before. https://status.ebbot.ai/incident/745301 Fri, 17 Oct 2025 09:00:20 -0000 https://status.ebbot.ai/incident/745301#525008a7378b65fa6f9204e239ce0b79d899a77d57937e5c3656327af50c632c Incident Ebbot GPT recovered. https://status.ebbot.ai/incident/745301 Fri, 17 Oct 2025 08:56:33 -0000 https://status.ebbot.ai/incident/745301#5a4b768afcea5591327f216d67f52a67ac5e32dd4c5e171b96da392dc3b0d3da Incident Ebbot GPT went down. https://status.ebbot.ai/incident/744945 Thu, 16 Oct 2025 18:43:12 -0000 https://status.ebbot.ai/incident/744945#37845b0fba02193afa0917806d4c0fa35e08a96518bc208236f4f42e3b9a5876 Incident Product Guides recovered. https://status.ebbot.ai/incident/744945 Thu, 16 Oct 2025 18:39:34 -0000 https://status.ebbot.ai/incident/744945#d17a5fbda7190ce608b34cb53619271114ebcd1e8c8f4a0b739a20387e3f62a7 Incident Product Guides went down. https://status.ebbot.ai/incident/743933 Wed, 15 Oct 2025 12:06:00 -0000 https://status.ebbot.ai/incident/743933#4d23601a779d8402864df9a773895557bace627b4e0ec2b0c624693921a76c82 Incident We are back to normal. More information around the issue and resolution will be added eventually. https://status.ebbot.ai/incident/743933 Wed, 15 Oct 2025 11:40:00 -0000 https://status.ebbot.ai/incident/743933#ccaedc7b6305d6f00a049489903a9a67af4917630f9c1e6c6bf2c6b3bffb19b0 Incident We have identified the root cause. It will be resolved within around 30-60 minutes. https://status.ebbot.ai/incident/743933 Wed, 15 Oct 2025 09:02:00 -0000 https://status.ebbot.ai/incident/743933#9df04013434320c5c79a60fffedb6f256509a03ca2cd6eb2718dddff8f6b38fa Incident We are currently experiencing an issue affecting components responsible for sending emails. This also impacts the ability to perform password resets. We are in contact with our provider to investigate and resolve the issue. https://status.ebbot.ai/incident/742571 Mon, 13 Oct 2025 09:00:00 -0000 https://status.ebbot.ai/incident/742571#cbef2fb6b5985c6ed6d9c9b0b100b9448dc319cabb2c9d4b6c8715e28f93ca38 Incident The issue has been solved. More information will follow. https://status.ebbot.ai/incident/742571 Mon, 13 Oct 2025 08:31:00 -0000 https://status.ebbot.ai/incident/742571#3c23ac789486d2f62cfbcd475788b5b125935b2f17a68a986717c1af11de98ec Incident We are currently experiencing disruptions affecting users of Teams together with Ebbot. Troubleshooting is in progress. https://status.ebbot.ai/incident/739181 Tue, 07 Oct 2025 10:23:00 -0000 https://status.ebbot.ai/incident/739181#6835cb559adf8221e2e1dd3bf341779524292f1b14fb7f29f2528edc0bba29a5 Incident We have resolved the issue and we are back to normal. More information will follow. https://status.ebbot.ai/incident/739181 Tue, 07 Oct 2025 10:12:00 -0000 https://status.ebbot.ai/incident/739181#ac21a95a2054501ef4e9660e513aad2b1b1b4b1246015c77a426c367278fcdae Incident We are currently experiencing an issue with ca.ebbot.app, which is affecting the functionality of the application. Our team is actively working on troubleshooting the problem. We will provide updates as soon as more information becomes available. https://status.ebbot.ai/maintenance/736947 Fri, 03 Oct 2025 12:03:11 -0000 https://status.ebbot.ai/incident/736947#eb68a368926abbcafe9184205c78ad1505ce324d6b91e2efed1975d37685eca8 Maintenance A planned maintenance will take place on the platform, which may result in some downtime. https://status.ebbot.ai/maintenance/736944 Fri, 03 Oct 2025 12:01:47 -0000 https://status.ebbot.ai/incident/736944#84f1f00a3296caff01c4d3b6fc787b08943a1fa0cbf5c37a6d96b3f307f4bb76 Maintenance A planned maintenance will take place on the platform, which may result in some downtime. https://status.ebbot.ai/incident/729092 Mon, 22 Sep 2025 20:11:56 -0000 https://status.ebbot.ai/incident/729092#a3e0d660d8de81fce3b7f5abea9e10c4efaadad45c567826f3833da0f9536a98 Incident Product Guides recovered. https://status.ebbot.ai/incident/729092 Mon, 22 Sep 2025 20:02:50 -0000 https://status.ebbot.ai/incident/729092#89d7ae30f150f8157214e0292d126366f3f3dfcbf9e54c969714762b56366eda Incident Product Guides went down. https://status.ebbot.ai/maintenance/722661 Thu, 11 Sep 2025 17:13:12 -0000 https://status.ebbot.ai/incident/722661#3d8a7b6bfbe4cacdec8252437d52006396f6d0d901f4e12a137d4ef728d6bd4a Maintenance We will be making a minor update to optimize the platform’s performance. The update will take place overnight and should not cause any downtime. https://status.ebbot.ai/incident/721817 Wed, 10 Sep 2025 11:14:00 -0000 https://status.ebbot.ai/incident/721817#416bbb6a52cbec15320755baec3164c47c0fca30d170f9d51f26bd8244ad6523 Incident Ebbot GPT performance is restored to normal levels. https://status.ebbot.ai/incident/721817 Wed, 10 Sep 2025 11:02:00 -0000 https://status.ebbot.ai/incident/721817#565fe0b4f36dfaeea5c9b3208f8636a24202e8ec5cd2600a744244e69c3acb79 Incident Some Ebbot GPT requests are timing out. https://status.ebbot.ai/incident/721599 Wed, 10 Sep 2025 04:53:00 -0000 https://status.ebbot.ai/incident/721599#fc665658ef52dbe35993209d1a6d9f4f1a67edabb0b1138597dabb4420752f86 Incident We are currently experiencing issues loading widgets, which is causing the chat not to function properly. Troubleshooting is in progress. Update 07:08 - Widgets are being restored now and we should be back to normal in a moment. Update 07:17 - We are back to normal. We will closely monitor this during the day and update with more information eventually. https://status.ebbot.ai/incident/718961 Fri, 05 Sep 2025 12:23:00 -0000 https://status.ebbot.ai/incident/718961#45e848bbe0d662374d439dc30ce00698bd02ba1ea392a890e0dc9ada60c2a621 Incident We are currently experiencing an issue where the supervised scenario is not working as intended. The handover back to the agent is not happening. Troubleshooting is in progress. Update 16:11: We have identified and resolved the issue on all production platforms. https://status.ebbot.ai/incident/714708 Fri, 29 Aug 2025 07:27:00 -0000 https://status.ebbot.ai/incident/714708#905463210d8e570dc190df02db3fdde3d3c1ba5d131e57f477040e2bcf923ce4 Incident We are currently experiencing issues with our external integrations (teams, messenger, slack and whatsapp). Troubleshooting is in progress. 2025-08-29 11:20 - The issue has been resolved. We are monitoring the service, which is stable again. An investigation will be conducted to determine the root cause. https://status.ebbot.ai/incident/714700 Fri, 29 Aug 2025 07:05:00 -0000 https://status.ebbot.ai/incident/714700#ecbcb52ef30a61f05ae8a99ee3108aa6f1971c9cc8716cf85f90f720bf9924af Incident We are currently experiencing a disruption affecting our cloud components, which in turn impacts conversations that rely on integrations. The majority of the solution continues to function without noticeable impact, but we are actively investigating the issue. Update 2025-08-29: 10:20 - Cloud functions should be working again. We will monitor the service while investigating the root cause. https://status.ebbot.ai/incident/714140 Thu, 28 Aug 2025 19:38:16 -0000 https://status.ebbot.ai/incident/714140#84ecc0098eeccd38cba3fc61244ecc0a65543780ad65045fe8e9b928c4ff266a Incident Product Guides recovered. https://status.ebbot.ai/incident/714140 Thu, 28 Aug 2025 19:32:38 -0000 https://status.ebbot.ai/incident/714140#4b6cc2496318c4499b4c732df1f33e55f0246442d9e99a3f5f2ea05f7a9c95a8 Incident Product Guides went down. https://status.ebbot.ai/incident/714140 Thu, 28 Aug 2025 19:14:47 -0000 https://status.ebbot.ai/incident/714140#ef64c8384bda38066c0f301d7ae8bfc0a80d95f4ff42265a014c791bbbc6c3e8 Incident Product Guides recovered. https://status.ebbot.ai/incident/714140 Thu, 28 Aug 2025 18:36:21 -0000 https://status.ebbot.ai/incident/714140#adc6ab2848da8b1235fb46c3621844be1a8ebc13db9d55de32f6c12bca04b291 Incident Product Guides went down. https://status.ebbot.ai/incident/714373 Thu, 28 Aug 2025 18:35:00 -0000 https://status.ebbot.ai/incident/714373#003847952f99d78e7ce971e49ef2e143574442ba1cd365f1953dda901b912a42 Incident Our hosting provider for our Product Guides are currently experiencing issues with their routing, which leads to inconsistencies in our services receiving requests causing intermittent failures. https://status.ebbot.ai/incident/714232 Thu, 28 Aug 2025 15:26:00 -0000 https://status.ebbot.ai/incident/714232#a2c58d1196e62156228d9c8c974acd2e5bb1e36d2d9f48966747146edf146d54 Incident We are currently experiencing a disruption affecting Ebbot GPT. This is causing messages not to be delivered as they should. Troubleshooting is in progress. Update 2025-08-28 17:43 - We have restarted the GPT Service, which appears to have resolved the issue. We are continuing to monitor its performance. Update 2025-08-28 18:11 - The platform is stable after restart. Resolving the incident. We will continue investigate why this happened. https://status.ebbot.ai/incident/714140 Thu, 28 Aug 2025 12:58:08 -0000 https://status.ebbot.ai/incident/714140#f19476983cede5dd2adf9056ff70fac09cdb49d3269eafe3b9a5a7dc59dda6ea Incident Product Guides recovered. https://status.ebbot.ai/incident/714140 Thu, 28 Aug 2025 12:54:30 -0000 https://status.ebbot.ai/incident/714140#fde7ca55f6eeaff4dfceb51d9217d5dca00afd5821446d106339cfed24ab5384 Incident Product Guides went down. https://status.ebbot.ai/incident/713622 Wed, 27 Aug 2025 17:15:43 -0000 https://status.ebbot.ai/incident/713622#6baa003599f8cfe3fe4988de894c61633683771b11c7eedc65ffd5e87d8bcbfd Incident Product Guides recovered. https://status.ebbot.ai/incident/713622 Wed, 27 Aug 2025 17:08:29 -0000 https://status.ebbot.ai/incident/713622#0d1fa225895afd8b100d54cc20368ce8d112e0ec1169941d8f7d0a84f73d0892 Incident Product Guides went down. https://status.ebbot.ai/maintenance/709767 Thu, 21 Aug 2025 08:45:29 -0000 https://status.ebbot.ai/incident/709767#3c018b1068bc95b341b2f65b3e0e04be339c220ac8c5c3dba880ce7455ccc3e4 Maintenance We will be performing maintenance on v2.ebbot.app overnight. During this time, services will be unavailable in periods. https://status.ebbot.ai/maintenance/704736 Tue, 12 Aug 2025 07:00:00 -0000 https://status.ebbot.ai/incident/704736#96f4612e6bc07cc2b0ff22e5f9a25fb0ec9e99b44da6ddc016cbbb725ee37d34 Maintenance We’re currently performing a planned upgrade to improve performance and reliability. Some services may be temporarily unavailable. We expect everything to be back to normal shortly. https://status.ebbot.ai/maintenance/597114 Wed, 04 Jun 2025 20:16:39 -0000 https://status.ebbot.ai/incident/597114#114fa70edbc892139af8ca56dc834743298729da96f4a0db881c30bdd1c17b5d Maintenance A planned maintenance will take place on the platform, which may result in some downtime. https://status.ebbot.ai/maintenance/556443 Sun, 04 May 2025 19:45:00 -0000 https://status.ebbot.ai/incident/556443#4bb3c6834ddb70686f41435261de5a46ba58137e51c120ba0c1456f32ab4c4c2 Maintenance We are doing some maintenance https://status.ebbot.ai/maintenance/502644 Mon, 27 Jan 2025 17:03:34 -0000 https://status.ebbot.ai/incident/502644#38908510e3e8a5d46355a2b09e1dc5eb7471be767e17ce3581344db647ffa8b8 Maintenance We are pushing a small fix to the application. https://status.ebbot.ai/maintenance/499497 Tue, 21 Jan 2025 16:18:34 -0000 https://status.ebbot.ai/incident/499497#aec2a40ae8db8005afd57772345c7e8ba16c0aaea3d4456114198ee5ee30fb15 Maintenance Scheduled maintenance https://status.ebbot.ai/maintenance/495125 Mon, 13 Jan 2025 13:08:52 -0000 https://status.ebbot.ai/incident/495125#f7d5ddd0dae6b7be9310e0099779f7d8acca85eff7acaba9f38730aadd12ea5a Maintenance Scheduled maintenance for EU. https://status.ebbot.ai/maintenance/475604 Tue, 10 Dec 2024 21:30:00 -0000 https://status.ebbot.ai/incident/475604#a84172fcf050518f3213e5a2136172ac0b4f8b32470fccb71f0cbe918c0c98e4 Maintenance We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/maintenance/472259 Wed, 04 Dec 2024 12:34:43 -0000 https://status.ebbot.ai/incident/472259#9424c962049dd6bce13c8b7403e24fb3b8372a69f1358da68a46d55963223ce4 Maintenance We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/maintenance/471843 Tue, 03 Dec 2024 20:36:12 -0000 https://status.ebbot.ai/incident/471843#ff01a0fa1d6275b7980793a0961e5ec87eb49946e1b4d5b3881772e21f74d2f3 Maintenance We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/maintenance/467891 Tue, 26 Nov 2024 07:44:32 -0000 https://status.ebbot.ai/incident/467891#d0b330639ff21cbd623167ec7a4656c6ad956a4453b648e82f09e094bd83c8a7 Maintenance We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/maintenance/452776 Tue, 29 Oct 2024 21:30:00 -0000 https://status.ebbot.ai/incident/452776#6def2c6f8faf4bf5cfab4fb8c2cf7fda65c0739eb82f07e700edd6c4d3d9599a Maintenance We are updating to the latest version of Ebbot https://status.ebbot.ai/maintenance/442030 Wed, 09 Oct 2024 20:35:41 -0000 https://status.ebbot.ai/incident/442030#b9a4c075ca984dc7ef4938ba6dfb4543a4ba3472270fc82fb100974c13074c36 Maintenance Version update of databases on EU and V2. https://status.ebbot.ai/maintenance/441758 Wed, 09 Oct 2024 11:21:01 -0000 https://status.ebbot.ai/incident/441758#0b9245c4a628ebfa444fc3a06eeb62cadb1375d71429383dd5357a91dd78254b Maintenance We will be performing a scheduled update of the platform, which may result in downtime. https://status.ebbot.ai/maintenance/441397 Tue, 08 Oct 2024 19:20:14 -0000 https://status.ebbot.ai/incident/441397#e1f95fe1117f3633b544cd2cf11738f4bf40158b5d980e47ef40735c70a3e81c Maintenance We will be performing a platform update, which may cause brief interruptions lasting a few minutes. https://status.ebbot.ai/maintenance/433468 Mon, 23 Sep 2024 09:59:56 -0000 https://status.ebbot.ai/incident/433468#4f6ad471661d4efe103767754e1af325171f929beab53d3dcba8852be7f8ecc4 Maintenance We are planning a scheduled maintenance on our systems. https://status.ebbot.ai/maintenance/431751 Thu, 19 Sep 2024 14:21:45 -0000 https://status.ebbot.ai/incident/431751#65241e81107f30aac023cc7d7bb61ee673e7eafcb75c4a2043c6e7111916330f Maintenance Ebbot EU. Downtime may occur. https://status.ebbot.ai/maintenance/424307 Wed, 04 Sep 2024 20:36:29 -0000 https://status.ebbot.ai/incident/424307#349d2d1db37e098f24eef60425fa347c644d27c11cc50bac2f2d9cc54ec6df88 Maintenance Ebbot updates and bug fixes https://status.ebbot.ai/maintenance/423692 Tue, 03 Sep 2024 18:39:45 -0000 https://status.ebbot.ai/incident/423692#a32a2a9e1b9f02e0c6a930578fdbb9210a972062da2190e8778688e556935d38 Maintenance During the night, we will be performing scheduled maintenance on our databases. Some downtime may occur. https://status.ebbot.ai/maintenance/422944 Mon, 02 Sep 2024 08:07:58 -0000 https://status.ebbot.ai/incident/422944#7361dff0522a5ea06b229b54ee3a162d8d7f0ec9c0898e8d03af4258da4509da Maintenance During the night, we will be performing scheduled maintenance on our databases. Some downtime may occur. https://status.ebbot.ai/maintenance/417763 Thu, 22 Aug 2024 20:30:00 -0000 https://status.ebbot.ai/incident/417763#91eb30e9ccf34f1bbaf51ecbf9ee2154670fc11a29fd939487223289e0c489a7 Maintenance We are performing a scheduled update of our platform. The update will result in new functionality. https://status.ebbot.ai/maintenance/416026 Mon, 19 Aug 2024 12:53:57 -0000 https://status.ebbot.ai/incident/416026#678255f670158efbeb6be893233fd9c1085001bb819e7f35a8651444597a3d14 Maintenance We will be performing an update on our cluster, which will affect ebbot.eu. https://status.ebbot.ai/maintenance/393735 Thu, 04 Jul 2024 21:24:00 -0000 https://status.ebbot.ai/incident/393735#f92b0b84670963feeb2548431e3ab4923200b1e91f5a17d8d89bff2e4788c3dc Maintenance Systems are down while we perform maintenance https://status.ebbot.ai/maintenance/388545 Mon, 24 Jun 2024 07:39:20 -0000 https://status.ebbot.ai/incident/388545#6ede24e928a98aaa94a78c0f1600416548908d72d8a90dd1202c2f1812ec4dc9 Maintenance Our subcontractor is performing maintenance on our GPU nodes. If everything goes as planned, there will be no impact since we have scaled up resources. https://status.ebbot.ai/maintenance/385632 Mon, 17 Jun 2024 20:43:48 -0000 https://status.ebbot.ai/incident/385632#195526680dd4636986cd04a9b8fe7f92707ed5590e7d745da5d57a8e27a4d322 Maintenance Application update (v2.ebbot.app) https://status.ebbot.ai/maintenance/380091 Wed, 05 Jun 2024 20:30:00 -0000 https://status.ebbot.ai/incident/380091#91806f7ea887ebf22268ede6c43c5f5f98c648ce9477d4a3ba148f04205adc3d Maintenance Version update https://status.ebbot.ai/maintenance/373304 Wed, 22 May 2024 20:18:11 -0000 https://status.ebbot.ai/incident/373304#bfc040055e412d5015465e9ce00939547ec1cd0443a326efa7a936e7f41e876f Maintenance Some systems may experience downtime. https://status.ebbot.ai/maintenance/362816 Tue, 30 Apr 2024 13:25:00 -0000 https://status.ebbot.ai/incident/362816#bf8856c8f4608ae171f99748f1658ec6ab3cdffc8afc5b9061a557fd04a59bb9 Maintenance We need to perform a brief maintenance on the Ebbot V2 platform. A short period of downtime is expected.