Incidents reported on status page for Ebbot https://status.ebbot.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/227f0cec939b92a5b536eb276764e3f6.png https://status.ebbot.ai/ en https://status.ebbot.ai/incident/609490 Thu, 26 Jun 2025 08:30:00 -0000 https://status.ebbot.ai/incident/609490#7d9e21534fe91e8b7296a16ce10b5b5779a96983a3d87b9a3ae0fae4a1bed340 We are currently experiencing degraded performance on EU Update 11:30: Everything should now be working as expected https://status.ebbot.ai/incident/608114 Tue, 24 Jun 2025 06:56:00 -0000 https://status.ebbot.ai/incident/608114#2d5a381b8558f6e5a68edc5c94c6b29d274bc0c6f26eeb13b96f2bfccee6d353 We are facing an issue with no responses from bots running on ebbot.eu. Troubleshooting is in progress. Update 08:57 - It seems to be isolated to bots using Salesforce as external live chat integration. Update 09:22 - We are back to normal again. Resolving. https://status.ebbot.ai/incident/607681 Mon, 23 Jun 2025 13:07:00 -0000 https://status.ebbot.ai/incident/607681#ca41b5049b38a91b2c9d2ead88c3e08c264b46fa82cbe692a41ce72af879b65c We are currently experiencing longer response times from bots on ebbot.eu. Troubleshooting is in progress. Update 19:30 - The issue has been fixed and we are back to normal. https://status.ebbot.ai/incident/601494 Thu, 12 Jun 2025 12:33:00 -0000 https://status.ebbot.ai/incident/601494#bcc9040bba23e56d23757c16e34ed14faf2b47c3a553fd16eb3f2c53ba384f63 We are currently resolving an issue with the data feed to the Insights analytics engine. An update is in progress to restore the connection. All queued data will be processed and backfilled once the fix is deployed. --- Update June 13 11:46 We have restored data generation which is currently ongoing. Insights Dashboard should start getting populated with recent data. We will keep monitoring this until everything is complete. Update June 16 10:40 - We can confirm that all data has been restored during the weekend. https://status.ebbot.ai/incident/601494 Thu, 12 Jun 2025 12:33:00 -0000 https://status.ebbot.ai/incident/601494#bcc9040bba23e56d23757c16e34ed14faf2b47c3a553fd16eb3f2c53ba384f63 We are currently resolving an issue with the data feed to the Insights analytics engine. An update is in progress to restore the connection. All queued data will be processed and backfilled once the fix is deployed. --- Update June 13 11:46 We have restored data generation which is currently ongoing. Insights Dashboard should start getting populated with recent data. We will keep monitoring this until everything is complete. Update June 16 10:40 - We can confirm that all data has been restored during the weekend. https://status.ebbot.ai/incident/600029 Tue, 10 Jun 2025 10:02:00 -0000 https://status.ebbot.ai/incident/600029#4943a166da1aac483f90c7ddd4447f74059c1e5f599957878b0047957b384bbe We are experiencing an issue with data generation for the dashboards. We are currently troubleshooting the problem and will restore the data once the issue has been identified. Update 15:30 - We are continuing to troubleshoot this together with our cloud provider. New update will follow tomorrow morning. Update 2025-06-11 13:22 - The issue has been resolved and we are restoring the data. Update 2025-06-13 09:00 - All data has been restored. Closing this incident. https://status.ebbot.ai/incident/599860 Tue, 10 Jun 2025 04:15:00 -0000 https://status.ebbot.ai/incident/599860#1338353d6f60b6e56de73340c583d4d8b7c65ca22cf9a5b55d047598e655caf3 We are currently experiencing an issue where some bots on ebbot.eu are not working. Troubleshooting is in progress. Update 06:37 - The issue has been identified and resolved. This problem affected only a few customers, while the majority continued to function properly. https://status.ebbot.ai/incident/599835 Tue, 10 Jun 2025 03:27:28 -0000 https://status.ebbot.ai/incident/599835#bddcaf8adf434357aed09a9f891a1d05e8c64d962cab3d0f125e5c2bfcfaf2f3 ebbot.eu recovered. https://status.ebbot.ai/incident/599835 Tue, 10 Jun 2025 03:12:50 -0000 https://status.ebbot.ai/incident/599835#5c4d49e4e06823f1fa0bc9fa9515581eed819c6b1568f0bd63f567f4d3f02788 ebbot.eu went down. https://status.ebbot.ai/incident/597114 Thu, 05 Jun 2025 10:15:22 +0000 https://status.ebbot.ai/incident/597114#7e99a3b2aced04231e4ebc8a698ca0877199e0c2b71bbe76277c1852dfb21fe9 Maintenance completed https://status.ebbot.ai/incident/597114 Thu, 05 Jun 2025 07:00:22 -0000 https://status.ebbot.ai/incident/597114#114fa70edbc892139af8ca56dc834743298729da96f4a0db881c30bdd1c17b5d A planned maintenance will take place on the platform, which may result in some downtime. https://status.ebbot.ai/incident/582640 Wed, 28 May 2025 08:01:00 -0000 https://status.ebbot.ai/incident/582640#5c2770be9aafcf51d7d80e5da1c17455afc8c313da6e5c26994689765f060ff9 We have received reports that the response time for Ebbot GPT has increased. We have not yet confirmed the issue, and troubleshooting is ongoing. Update 10:08 - We have identified the issue and are working on a fix. Update 10:28 - We are back to normal now. https://status.ebbot.ai/incident/580290 Mon, 26 May 2025 11:14:00 -0000 https://status.ebbot.ai/incident/580290#06ea7eae6b75b19e2211edd97ec98a59d1f395619c7415d326eb28222d242802 We are currently experiencing a disruption affecting dashboards on ebbot.eu. Troubleshooting is in progress. Dashboards are working now. We are working on restoring the data during the incident. 2025-05-27: data will be restored by the end of the day. 2025-05-28: Data is visible in dashboards now. https://status.ebbot.ai/incident/567119 Fri, 16 May 2025 07:28:00 -0000 https://status.ebbot.ai/incident/567119#1f4d924f02426c94a068037266bb4480fa1fc5642f99902fdf0701887299d641 We are currently experiencing issues with AI Insights, causing data to load slowly. Troubleshooting is in progress. https://status.ebbot.ai/incident/566317 Thu, 15 May 2025 18:38:27 -0000 https://status.ebbot.ai/incident/566317#2db9c15efd1b383d097e9ae10deaea29ee517c7dc7355b04ebdef16a597c7de5 Product Guides recovered. https://status.ebbot.ai/incident/566317 Thu, 15 May 2025 18:34:26 -0000 https://status.ebbot.ai/incident/566317#a24c8bf5d8a1409437661b5828e033348e01811fdf512daee8d025b900702bab Product Guides went down. https://status.ebbot.ai/incident/566007 Thu, 15 May 2025 14:12:00 -0000 https://status.ebbot.ai/incident/566007#2a049e52b8d963e4247347ade1d6c66474e16c6ce7a4648625c2ad63ed600a46 Ebbot GPT is currently experiencing an issue. Troubleshooting is in progress. Update 16:18: We're back again, but we're investigating why the node went down. https://status.ebbot.ai/incident/563852 Wed, 14 May 2025 08:32:00 -0000 https://status.ebbot.ai/incident/563852#09c6c4f53b6cb52a233b765cf1e78ee747f2a882bbdff5bcae780bf987a01a51 We are experiencing an issue affecting some of our customers where the widget is not loading. Troubleshooting is in progress. https://status.ebbot.ai/incident/562188 Tue, 13 May 2025 09:50:00 -0000 https://status.ebbot.ai/incident/562188#3297d74df3b42f9e58e49e46b6e68b386818f154c215858eb15f14c2c8c9d43f We are currently experiencing a disruption affecting ebbot.eu. Troubleshooting is in progress. Update 12:19 - The services are currently being restored. Update 13:16 - We are back online https://status.ebbot.ai/incident/562187 Tue, 13 May 2025 09:50:00 -0000 https://status.ebbot.ai/incident/562187#1993e45f3cbc9752af3b8fcc4fa82c20caa4a5fee2e318aa0772b0e5e80047ef ebbot.eu went down. https://status.ebbot.ai/incident/556443 Sun, 04 May 2025 20:00:00 +0000 https://status.ebbot.ai/incident/556443#a61c783f7a508116cc98bcdd75c78cf66c30e6727fbb82a8396fffc9897e1a27 Maintenance completed https://status.ebbot.ai/incident/556443 Sun, 04 May 2025 19:45:00 -0000 https://status.ebbot.ai/incident/556443#4bb3c6834ddb70686f41435261de5a46ba58137e51c120ba0c1456f32ab4c4c2 We are doing some maintenance https://status.ebbot.ai/incident/555523 Fri, 02 May 2025 14:32:00 -0000 https://status.ebbot.ai/incident/555523#c7f6fe7b9ed809e81777b628b0349da2d9045ea45ae29ba2dce7a456c6f437fc Some responses might take longer to complete. https://status.ebbot.ai/incident/551682 Fri, 25 Apr 2025 11:21:00 -0000 https://status.ebbot.ai/incident/551682#ff5d0b05d430bd63eca182eab93b05099e23ee72bee251d6a3370a7f6c9c7a33 We are currently experiencing issues with EbbotGPT. We are investigating the issue. 13:59 - We are back online again. https://status.ebbot.ai/incident/546783 Thu, 17 Apr 2025 09:08:00 -0000 https://status.ebbot.ai/incident/546783#85fe2b6f349763510aefa737bc6e9a0a7e85ac8e506f7faa2d47c6335d0e5284 We experienced an issue on ebbot.eu that affected some conversations. The functionality has now been restored and everything should be working as intended again. https://status.ebbot.ai/incident/546536 Thu, 17 Apr 2025 03:32:46 -0000 https://status.ebbot.ai/incident/546536#a6be4db73e69a2ce37a83bd678304fc4003f7b2a2cfc7dc4eff0ca8eb32ae205 ebbot.eu recovered. https://status.ebbot.ai/incident/546536 Thu, 17 Apr 2025 02:20:06 -0000 https://status.ebbot.ai/incident/546536#f3d586d08e9a9b398b34938d7211ed25fdf93610180092b2a73d54007a1bddb7 ebbot.eu went down. https://status.ebbot.ai/incident/546536 Thu, 17 Apr 2025 02:10:09 -0000 https://status.ebbot.ai/incident/546536#fee13cc71c283bd828f7d958fd78fefc9333373266ddfc3a93dd6868c6bf582a ebbot.eu and Ebbot GPT recovered. https://status.ebbot.ai/incident/546536 Thu, 17 Apr 2025 02:10:09 -0000 https://status.ebbot.ai/incident/546536#fee13cc71c283bd828f7d958fd78fefc9333373266ddfc3a93dd6868c6bf582a ebbot.eu and Ebbot GPT recovered. https://status.ebbot.ai/incident/546536 Thu, 17 Apr 2025 01:39:30 -0000 https://status.ebbot.ai/incident/546536#c3bf0d0317071d103e3ae29f34b0093c6daa606d54056631357a342749814777 ebbot.eu went down. https://status.ebbot.ai/incident/546536 Thu, 17 Apr 2025 01:36:08 -0000 https://status.ebbot.ai/incident/546536#718ea7218dd605256fb984450ed13d12812e61ada3a5cc4fcb9bad7beb95f82f Ebbot GPT went down. https://status.ebbot.ai/incident/542623 Wed, 09 Apr 2025 15:59:02 -0000 https://status.ebbot.ai/incident/542623#667202c64b03a19ec63a80efbf78962c72b7c6ca272c68287f4cc0628e782e18 v2.ebbot.app recovered. https://status.ebbot.ai/incident/542623 Wed, 09 Apr 2025 15:55:56 -0000 https://status.ebbot.ai/incident/542623#f33106a637a14b131116ad2f360b1390311055ae3f57e3e826e6f1dce1dd1ccd v2.ebbot.app went down. https://status.ebbot.ai/incident/537849 Tue, 01 Apr 2025 07:58:00 -0000 https://status.ebbot.ai/incident/537849#d56a25a56031e0c79fa4b16554802b33a6d7323faa9f300706d103a25d095416 We are currently experiencing issues with the SAML login card in Ebbot, preventing login. We have identified the problem, and a fix is in progress. The issue is solved since 10:45 today. https://status.ebbot.ai/incident/537849 Tue, 01 Apr 2025 07:58:00 -0000 https://status.ebbot.ai/incident/537849#d56a25a56031e0c79fa4b16554802b33a6d7323faa9f300706d103a25d095416 We are currently experiencing issues with the SAML login card in Ebbot, preventing login. We have identified the problem, and a fix is in progress. The issue is solved since 10:45 today. https://status.ebbot.ai/incident/537849 Tue, 01 Apr 2025 07:58:00 -0000 https://status.ebbot.ai/incident/537849#d56a25a56031e0c79fa4b16554802b33a6d7323faa9f300706d103a25d095416 We are currently experiencing issues with the SAML login card in Ebbot, preventing login. We have identified the problem, and a fix is in progress. The issue is solved since 10:45 today. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 17:59:00 -0000 https://status.ebbot.ai/incident/536094#06cd5d9def337fd45a5d9f7f0da5d6649f025ab7881f6667a5f3f90c94b0d7dd The issue has now been resolved. Thank you for your patience. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 17:59:00 -0000 https://status.ebbot.ai/incident/536094#06cd5d9def337fd45a5d9f7f0da5d6649f025ab7881f6667a5f3f90c94b0d7dd The issue has now been resolved. Thank you for your patience. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 17:59:00 -0000 https://status.ebbot.ai/incident/536094#06cd5d9def337fd45a5d9f7f0da5d6649f025ab7881f6667a5f3f90c94b0d7dd The issue has now been resolved. Thank you for your patience. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 15:40:00 -0000 https://status.ebbot.ai/incident/536094#06e5c2cd0a321f01bff39ea0f841777f9738580bb726964e68b034a40f74aead TOPdesk has identified the issue and are working on resolving it. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 15:40:00 -0000 https://status.ebbot.ai/incident/536094#06e5c2cd0a321f01bff39ea0f841777f9738580bb726964e68b034a40f74aead TOPdesk has identified the issue and are working on resolving it. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 15:40:00 -0000 https://status.ebbot.ai/incident/536094#06e5c2cd0a321f01bff39ea0f841777f9738580bb726964e68b034a40f74aead TOPdesk has identified the issue and are working on resolving it. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 15:04:00 -0000 https://status.ebbot.ai/incident/536094#263eed458f6351660dc440b677bb247ad9c6276d56f4085fec42374fbbd5f97d We are currently experiencing issues with loading the Ebbot widget within the TOPdesk environment. Our team is in close contact with TOPdesk to resolve the issue, and it is our highest priority to get it fixed as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 15:04:00 -0000 https://status.ebbot.ai/incident/536094#263eed458f6351660dc440b677bb247ad9c6276d56f4085fec42374fbbd5f97d We are currently experiencing issues with loading the Ebbot widget within the TOPdesk environment. Our team is in close contact with TOPdesk to resolve the issue, and it is our highest priority to get it fixed as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information. https://status.ebbot.ai/incident/536094 Fri, 28 Mar 2025 15:04:00 -0000 https://status.ebbot.ai/incident/536094#263eed458f6351660dc440b677bb247ad9c6276d56f4085fec42374fbbd5f97d We are currently experiencing issues with loading the Ebbot widget within the TOPdesk environment. Our team is in close contact with TOPdesk to resolve the issue, and it is our highest priority to get it fixed as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information. https://status.ebbot.ai/incident/533152 Sun, 23 Mar 2025 17:11:05 -0000 https://status.ebbot.ai/incident/533152#cf6a92deefb9c48b3c43e45acb4f0a5f0ec643316a252f636c1679a41774a9f3 Product Guides recovered. https://status.ebbot.ai/incident/533152 Sun, 23 Mar 2025 17:07:08 -0000 https://status.ebbot.ai/incident/533152#c157914909be213a4afb35ba7d1a18a7c48a944df106fa538cc1816c6d39bfcb Product Guides went down. https://status.ebbot.ai/incident/532123 Fri, 21 Mar 2025 08:27:00 -0000 https://status.ebbot.ai/incident/532123#060af929c77c86cad62769c8055fee960a95aeea2e5133de98875709ce1abb29 We are currently experiencing issues displaying dashboards on v2.ebbot.app. Troubleshooting is in progress. 2025-03-32 - 09:45 - The issue is now solved. https://status.ebbot.ai/incident/530099 Tue, 18 Mar 2025 09:42:00 -0000 https://status.ebbot.ai/incident/530099#4dd8da4d322ba6ad374211b1bfb92c14528dfa0482feb2c01c6e60e24d59accb We are currently experiencing a permissions issue with users on v2.ebbot.app, which is causing dashboards and queues to be inaccessible. Troubleshooting is in progress. Update 10:45 - Permissions for the queue are OK now. Still working on dashboard and other permissions. A refresh on the page might be needed to load the queue correctly. Update 12:25 Everything should be back to normal now. https://status.ebbot.ai/incident/526116 Tue, 11 Mar 2025 01:53:57 -0000 https://status.ebbot.ai/incident/526116#e8e4ae00f83123f429401c5f68df5b4d64d2e32518ae2fcdfcf26366a7b818cf ebbot.eu recovered. https://status.ebbot.ai/incident/526116 Tue, 11 Mar 2025 01:50:35 -0000 https://status.ebbot.ai/incident/526116#70db286b1c81441ac149f55973160011131b644c71e1745bc55d270c8bc933c0 ebbot.eu went down. https://status.ebbot.ai/incident/520384 Fri, 28 Feb 2025 07:45:00 -0000 https://status.ebbot.ai/incident/520384#512358f78b83c96aa20b1f87b1d05b21443ef3d870fd1138e12af92a2cd83cbf The chat widget is currently incorrectly marking some messages and button clicks as spam. We are working on solving the issue. The problem has been resolved. https://status.ebbot.ai/incident/520384 Fri, 28 Feb 2025 07:45:00 -0000 https://status.ebbot.ai/incident/520384#512358f78b83c96aa20b1f87b1d05b21443ef3d870fd1138e12af92a2cd83cbf The chat widget is currently incorrectly marking some messages and button clicks as spam. We are working on solving the issue. The problem has been resolved. https://status.ebbot.ai/incident/520384 Fri, 28 Feb 2025 07:45:00 -0000 https://status.ebbot.ai/incident/520384#512358f78b83c96aa20b1f87b1d05b21443ef3d870fd1138e12af92a2cd83cbf The chat widget is currently incorrectly marking some messages and button clicks as spam. We are working on solving the issue. The problem has been resolved. https://status.ebbot.ai/incident/520087 Thu, 27 Feb 2025 18:39:50 -0000 https://status.ebbot.ai/incident/520087#c3b42366673b41c5082afab537a899cf24cc540e9d966d22fe31dc957dedcb95 Product Guides recovered. https://status.ebbot.ai/incident/520087 Thu, 27 Feb 2025 18:34:58 -0000 https://status.ebbot.ai/incident/520087#a5d9561ea3adbe89fec7c03849605c7b1de7521f66fd330b63bbae95b28a88ae Product Guides went down. https://status.ebbot.ai/incident/515433 Wed, 19 Feb 2025 09:39:00 -0000 https://status.ebbot.ai/incident/515433#abe71b1689d526e802a31074870a2cdd13409c4d5ac97bdaa7cecbaf79fb6e26 We are experiencing an issue right now that is affecting how the bot responds in certain cases. Troubleshooting is ongoing. We are back online again. https://status.ebbot.ai/incident/515433 Wed, 19 Feb 2025 09:39:00 -0000 https://status.ebbot.ai/incident/515433#abe71b1689d526e802a31074870a2cdd13409c4d5ac97bdaa7cecbaf79fb6e26 We are experiencing an issue right now that is affecting how the bot responds in certain cases. Troubleshooting is ongoing. We are back online again. https://status.ebbot.ai/incident/515433 Wed, 19 Feb 2025 09:39:00 -0000 https://status.ebbot.ai/incident/515433#abe71b1689d526e802a31074870a2cdd13409c4d5ac97bdaa7cecbaf79fb6e26 We are experiencing an issue right now that is affecting how the bot responds in certain cases. Troubleshooting is ongoing. We are back online again. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 11:35:00 -0000 https://status.ebbot.ai/incident/512918#054b71ed318dddd10bdce3c069461045082321f7b3d46fc99ed923929ec09a94 Ebbot GPT went down. We are currently starting upp all services again. We are back online again. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 11:35:00 -0000 https://status.ebbot.ai/incident/512918#054b71ed318dddd10bdce3c069461045082321f7b3d46fc99ed923929ec09a94 Ebbot GPT went down. We are currently starting upp all services again. We are back online again. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 11:35:00 -0000 https://status.ebbot.ai/incident/512918#054b71ed318dddd10bdce3c069461045082321f7b3d46fc99ed923929ec09a94 Ebbot GPT went down. We are currently starting upp all services again. We are back online again. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 11:29:15 -0000 https://status.ebbot.ai/incident/512918#48e703ddfd7fb8031346699f9df3906e7b04dfd1f879faaeff903ec08b8e4adb Ebbot GPT recovered. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 11:18:07 -0000 https://status.ebbot.ai/incident/512918#6ad1a37c778387ce8c1155f19083b550924c9b1ac84700a7185afbfa27b322fb ebbot.eu recovered. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 10:49:00 -0000 https://status.ebbot.ai/incident/512918#f30aa8ab044176e03704e84516ead167779530bc2108f5adb0d058640c8c2b08 ebbot.eu went down. https://status.ebbot.ai/incident/512918 Fri, 14 Feb 2025 10:45:41 -0000 https://status.ebbot.ai/incident/512918#5084e0364212dfbe328b3f299bce9275491921c3ef54ea28202aeba7b5b5ac43 Ebbot GPT went down. https://status.ebbot.ai/incident/506202 Mon, 03 Feb 2025 15:54:44 -0000 https://status.ebbot.ai/incident/506202#b8fc10ef760173735b2dc69a56352bc589b003456d82de945856323f14c17593 Product Guides recovered. https://status.ebbot.ai/incident/506202 Mon, 03 Feb 2025 01:01:48 -0000 https://status.ebbot.ai/incident/506202#bbf5a7de9ff9f7853e64baadf58164961581b3a746bdf0409e12508375c841b2 Product Guides went down. https://status.ebbot.ai/incident/502644 Mon, 27 Jan 2025 21:35:00 +0000 https://status.ebbot.ai/incident/502644#13509eddcdd36a83f6c6f2cdb536d874ade2a12620fd6fec5aec39ef897b2f90 Maintenance completed https://status.ebbot.ai/incident/502644 Mon, 27 Jan 2025 21:35:00 +0000 https://status.ebbot.ai/incident/502644#13509eddcdd36a83f6c6f2cdb536d874ade2a12620fd6fec5aec39ef897b2f90 Maintenance completed https://status.ebbot.ai/incident/502644 Mon, 27 Jan 2025 21:30:00 -0000 https://status.ebbot.ai/incident/502644#38908510e3e8a5d46355a2b09e1dc5eb7471be767e17ce3581344db647ffa8b8 We are pushing a small fix to the application. https://status.ebbot.ai/incident/502644 Mon, 27 Jan 2025 21:30:00 -0000 https://status.ebbot.ai/incident/502644#38908510e3e8a5d46355a2b09e1dc5eb7471be767e17ce3581344db647ffa8b8 We are pushing a small fix to the application. https://status.ebbot.ai/incident/502585 Mon, 27 Jan 2025 15:18:50 -0000 https://status.ebbot.ai/incident/502585#1acad7e59a848a16f7fb3641ee67ba9be5868850958c92095c6cb15b03271739 ebbot.eu recovered. https://status.ebbot.ai/incident/502585 Mon, 27 Jan 2025 15:14:48 -0000 https://status.ebbot.ai/incident/502585#077fceb8fda9bbaaef6fa93c41adc468a7daddd309d0555cdf8e35c99ff28df9 ebbot.eu went down. https://status.ebbot.ai/incident/500336 Thu, 23 Jan 2025 01:11:35 -0000 https://status.ebbot.ai/incident/500336#d7dc04ba5a7a33f0c909c1e3c4d1f3232c43e3f7f89d7f46c028dea059b1993c Ebbot GPT recovered. https://status.ebbot.ai/incident/500336 Thu, 23 Jan 2025 00:50:22 -0000 https://status.ebbot.ai/incident/500336#15682090e9344f426ae69b0f38c01b3b1d1d59b089400355d4f2e249b9d1a066 Ebbot GPT went down. https://status.ebbot.ai/incident/499497 Wed, 22 Jan 2025 00:00:49 +0000 https://status.ebbot.ai/incident/499497#fe90ff2744bb56613807e517360cbcaf415d7df3f3c86992b7046feb97eff8a4 Maintenance completed https://status.ebbot.ai/incident/499497 Wed, 22 Jan 2025 00:00:49 +0000 https://status.ebbot.ai/incident/499497#fe90ff2744bb56613807e517360cbcaf415d7df3f3c86992b7046feb97eff8a4 Maintenance completed https://status.ebbot.ai/incident/499497 Wed, 22 Jan 2025 00:00:49 +0000 https://status.ebbot.ai/incident/499497#fe90ff2744bb56613807e517360cbcaf415d7df3f3c86992b7046feb97eff8a4 Maintenance completed https://status.ebbot.ai/incident/499497 Wed, 22 Jan 2025 00:00:49 +0000 https://status.ebbot.ai/incident/499497#fe90ff2744bb56613807e517360cbcaf415d7df3f3c86992b7046feb97eff8a4 Maintenance completed https://status.ebbot.ai/incident/499497 Tue, 21 Jan 2025 21:15:49 -0000 https://status.ebbot.ai/incident/499497#aec2a40ae8db8005afd57772345c7e8ba16c0aaea3d4456114198ee5ee30fb15 Scheduled maintenance https://status.ebbot.ai/incident/499497 Tue, 21 Jan 2025 21:15:49 -0000 https://status.ebbot.ai/incident/499497#aec2a40ae8db8005afd57772345c7e8ba16c0aaea3d4456114198ee5ee30fb15 Scheduled maintenance https://status.ebbot.ai/incident/499497 Tue, 21 Jan 2025 21:15:49 -0000 https://status.ebbot.ai/incident/499497#aec2a40ae8db8005afd57772345c7e8ba16c0aaea3d4456114198ee5ee30fb15 Scheduled maintenance https://status.ebbot.ai/incident/499497 Tue, 21 Jan 2025 21:15:49 -0000 https://status.ebbot.ai/incident/499497#aec2a40ae8db8005afd57772345c7e8ba16c0aaea3d4456114198ee5ee30fb15 Scheduled maintenance https://status.ebbot.ai/incident/496260 Wed, 15 Jan 2025 12:30:00 -0000 https://status.ebbot.ai/incident/496260#ce5a45fb09642760df59c5b20deaf1e6f4c9b1c413e3b29e638e1adf53fa1e3e We are currently experiencing issues with load times on ebbot EU API. We are investigating the issue. --- 13:56 CET The issue is now resolved. https://status.ebbot.ai/incident/496120 Wed, 15 Jan 2025 07:06:00 -0000 https://status.ebbot.ai/incident/496120#3890d4cb2bfb12c9636bfe096cd75a2c8527fec74e8a3de10f4faa09c1413939 We are currently experiencing an issue affecting the admin interface for ebbot.eu. Troubleshooting is ongoing. Update 2025-12-15: 08:16 - Everything should be working as expected now. https://status.ebbot.ai/incident/495615 Tue, 14 Jan 2025 10:29:00 -0000 https://status.ebbot.ai/incident/495615#a1c8b772a014f3061657c530f2970f361caeeea9294e05e32c179fce1b90a0b7 EbbotGPT is currently not generating, the issue results in a 504 Gateway Timeout We are investigating the issue. --- 11:36 CET The issue is now resolved. https://status.ebbot.ai/incident/495616 Tue, 14 Jan 2025 10:20:00 -0000 https://status.ebbot.ai/incident/495616#f64521bcfb6df8b41095c078682b32dc4384f750dcad6c43c1eaf57f2b9bd61b We are currently experiencing issues with Ebbot GPT that are preventing any responses from being generated. Troubleshooting is in progress. https://status.ebbot.ai/incident/495125 Tue, 14 Jan 2025 00:00:54 +0000 https://status.ebbot.ai/incident/495125#ae79500a3d9b92cb401cc12a53fe9456b043d4dd0238262635facb5cd74b078d Maintenance completed https://status.ebbot.ai/incident/495125 Mon, 13 Jan 2025 22:00:54 -0000 https://status.ebbot.ai/incident/495125#f7d5ddd0dae6b7be9310e0099779f7d8acca85eff7acaba9f38730aadd12ea5a Scheduled maintenance for EU. https://status.ebbot.ai/incident/495293 Mon, 13 Jan 2025 20:11:37 -0000 https://status.ebbot.ai/incident/495293#504e43b6a459ae6c471d954ed197a9a8405511424801b686e6cba68bdf169986 Product Guides recovered. https://status.ebbot.ai/incident/495293 Mon, 13 Jan 2025 20:07:52 -0000 https://status.ebbot.ai/incident/495293#9376cdaf2e30f1be1749c614c48645e3f837e71f27ca9e093da2356291ead9ba Product Guides went down. https://status.ebbot.ai/incident/495156 Mon, 13 Jan 2025 14:12:00 -0000 https://status.ebbot.ai/incident/495156#0995c4d6523ad036504754147599be97d80536bf148ed8e523a00bed94a01cd9 Dashboards are currently not loading metrics correctly on the Google EU platform. We are investigating the issue. -- Update 15:28 (GMT+0100) This is now resolved. https://status.ebbot.ai/incident/489856 Thu, 02 Jan 2025 15:33:07 -0000 https://status.ebbot.ai/incident/489856#81b90b56741b7a2959a8f4d48fb717457c135f7e9971e42f7cc1755da4cea189 Product Guides recovered. https://status.ebbot.ai/incident/489856 Thu, 02 Jan 2025 15:29:22 -0000 https://status.ebbot.ai/incident/489856#b6bbdd18085999ff53c12c3c29b8b27a012cd217395e13452acfc8268d5c21bc Product Guides went down. https://status.ebbot.ai/incident/489533 Thu, 02 Jan 2025 09:33:00 -0000 https://status.ebbot.ai/incident/489533#2f5458a110dc6a363b4bd06ddf0470f5dd21ddf1954203ee2fddb265c056c1c0 The issue has been resolved. https://status.ebbot.ai/incident/489533 Wed, 01 Jan 2025 21:31:00 -0000 https://status.ebbot.ai/incident/489533#748469ed41699fb0765cda0028e1b43415d954bad9edfb2334b3d9b7ce972f89 We are experiencing issues with our cloud provider that may lead to degraded performance for EbbotGPT. https://status.ebbot.ai/incident/484646 Fri, 20 Dec 2024 02:34:27 -0000 https://status.ebbot.ai/incident/484646#6197937c7cc20935d2c804b6da0c64a14844e7f54a4551818cd961ff4ea1fdf8 ebbot.eu recovered. https://status.ebbot.ai/incident/484646 Fri, 20 Dec 2024 02:20:00 -0000 https://status.ebbot.ai/incident/484646#8c973ec01578692335cbb8ddc15c8178a1941bf869bf409dee551d6e706119f9 ebbot.eu went down. https://status.ebbot.ai/incident/476651 Thu, 12 Dec 2024 18:37:48 -0000 https://status.ebbot.ai/incident/476651#ef03982390ef46d4d3cf4fc23fce06f3a939b28fe7cd2b6a80f5d413cc6a76d3 Product Guides recovered. https://status.ebbot.ai/incident/476651 Thu, 12 Dec 2024 18:34:02 -0000 https://status.ebbot.ai/incident/476651#3c453706115923711b7cefaf79e4f9c8a8cb2c20c08f81e4085c377a88dd3577 Product Guides went down. https://status.ebbot.ai/incident/476651 Thu, 12 Dec 2024 15:33:17 -0000 https://status.ebbot.ai/incident/476651#d829508d0fdd2a8d81e6d01ea3323c7e0643ec183be9efec9e457f6423e883b7 Ebbot GPT recovered. https://status.ebbot.ai/incident/476651 Thu, 12 Dec 2024 15:26:46 -0000 https://status.ebbot.ai/incident/476651#1d7d044286c8dbedd6bfe19543473868435520ae0875d227aa63480bea542591 Ebbot GPT went down. https://status.ebbot.ai/incident/475604 Tue, 10 Dec 2024 22:00:00 +0000 https://status.ebbot.ai/incident/475604#aad3b40307d689aeea978d58c671329840b60d643ffd1bd852532af75f7c09c1 Maintenance completed https://status.ebbot.ai/incident/475604 Tue, 10 Dec 2024 21:30:00 -0000 https://status.ebbot.ai/incident/475604#a84172fcf050518f3213e5a2136172ac0b4f8b32470fccb71f0cbe918c0c98e4 We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/incident/472259 Wed, 04 Dec 2024 23:30:25 +0000 https://status.ebbot.ai/incident/472259#fc1f00f4e603cfb8ff55d3180f8578ea81c7907b927585e8d572eb18c8ca7eeb Maintenance completed https://status.ebbot.ai/incident/472259 Wed, 04 Dec 2024 23:30:25 +0000 https://status.ebbot.ai/incident/472259#fc1f00f4e603cfb8ff55d3180f8578ea81c7907b927585e8d572eb18c8ca7eeb Maintenance completed https://status.ebbot.ai/incident/472259 Wed, 04 Dec 2024 21:30:25 -0000 https://status.ebbot.ai/incident/472259#9424c962049dd6bce13c8b7403e24fb3b8372a69f1358da68a46d55963223ce4 We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/incident/472259 Wed, 04 Dec 2024 21:30:25 -0000 https://status.ebbot.ai/incident/472259#9424c962049dd6bce13c8b7403e24fb3b8372a69f1358da68a46d55963223ce4 We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/incident/471843 Tue, 03 Dec 2024 23:30:36 +0000 https://status.ebbot.ai/incident/471843#0974e86042714dfc7d94384d29b87618a36b0ed53be6e001efa0261e3a0d5fec Maintenance completed https://status.ebbot.ai/incident/471843 Tue, 03 Dec 2024 23:30:36 +0000 https://status.ebbot.ai/incident/471843#0974e86042714dfc7d94384d29b87618a36b0ed53be6e001efa0261e3a0d5fec Maintenance completed https://status.ebbot.ai/incident/471843 Tue, 03 Dec 2024 21:30:36 -0000 https://status.ebbot.ai/incident/471843#ff01a0fa1d6275b7980793a0961e5ec87eb49946e1b4d5b3881772e21f74d2f3 We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/incident/471843 Tue, 03 Dec 2024 21:30:36 -0000 https://status.ebbot.ai/incident/471843#ff01a0fa1d6275b7980793a0961e5ec87eb49946e1b4d5b3881772e21f74d2f3 We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/incident/467891 Tue, 26 Nov 2024 09:00:23 +0000 https://status.ebbot.ai/incident/467891#33bf6b84ecd8a683656af0fbf3660d60dbe6f58f1df068bfb7edc961c63bcf4d Maintenance completed https://status.ebbot.ai/incident/467891 Tue, 26 Nov 2024 08:30:23 -0000 https://status.ebbot.ai/incident/467891#d0b330639ff21cbd623167ec7a4656c6ad956a4453b648e82f09e094bd83c8a7 We are performing a planned platform update, and some downtime may occur. https://status.ebbot.ai/incident/464163 Tue, 19 Nov 2024 14:20:00 -0000 https://status.ebbot.ai/incident/464163#11e531a734ac5660eb8c97170b6209cb410dfb4971df8add03f8b0b65fc6ca22 There is currently an issue with using the training center to add phrases to a scenario. Until the problem is resolved, we advise against training new phrases for a scenario. Update 17:22 - We are pushing a hotfix to solve the issue. Update 17:30 - The fix is deployed and the problem is solved. https://status.ebbot.ai/incident/464163 Tue, 19 Nov 2024 14:20:00 -0000 https://status.ebbot.ai/incident/464163#11e531a734ac5660eb8c97170b6209cb410dfb4971df8add03f8b0b65fc6ca22 There is currently an issue with using the training center to add phrases to a scenario. Until the problem is resolved, we advise against training new phrases for a scenario. Update 17:22 - We are pushing a hotfix to solve the issue. Update 17:30 - The fix is deployed and the problem is solved. https://status.ebbot.ai/incident/453331 Wed, 30 Oct 2024 13:50:00 -0000 https://status.ebbot.ai/incident/453331#22f232f87087270a5b6eff83a316f2c0ca19780ddecd1db408be3f168aab6ca9 Due to an issue with one of our cloud providers, ebbot.eu is currently unavailable, and Ebbot GPT is down. We are monitoring the situation and are in contact with the provider. We are back online. https://status.ebbot.ai/incident/453331 Wed, 30 Oct 2024 13:50:00 -0000 https://status.ebbot.ai/incident/453331#22f232f87087270a5b6eff83a316f2c0ca19780ddecd1db408be3f168aab6ca9 Due to an issue with one of our cloud providers, ebbot.eu is currently unavailable, and Ebbot GPT is down. We are monitoring the situation and are in contact with the provider. We are back online. https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 23:30:00 +0000 https://status.ebbot.ai/incident/452776#f2c909160ebbdd33301367132c3ac6fd939c3d811885846f4223e6c898f95d8f Maintenance completed https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 23:30:00 +0000 https://status.ebbot.ai/incident/452776#f2c909160ebbdd33301367132c3ac6fd939c3d811885846f4223e6c898f95d8f Maintenance completed https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 23:30:00 +0000 https://status.ebbot.ai/incident/452776#f2c909160ebbdd33301367132c3ac6fd939c3d811885846f4223e6c898f95d8f Maintenance completed https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 23:30:00 +0000 https://status.ebbot.ai/incident/452776#f2c909160ebbdd33301367132c3ac6fd939c3d811885846f4223e6c898f95d8f Maintenance completed https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 21:30:00 -0000 https://status.ebbot.ai/incident/452776#6def2c6f8faf4bf5cfab4fb8c2cf7fda65c0739eb82f07e700edd6c4d3d9599a We are updating to the latest version of Ebbot https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 21:30:00 -0000 https://status.ebbot.ai/incident/452776#6def2c6f8faf4bf5cfab4fb8c2cf7fda65c0739eb82f07e700edd6c4d3d9599a We are updating to the latest version of Ebbot https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 21:30:00 -0000 https://status.ebbot.ai/incident/452776#6def2c6f8faf4bf5cfab4fb8c2cf7fda65c0739eb82f07e700edd6c4d3d9599a We are updating to the latest version of Ebbot https://status.ebbot.ai/incident/452776 Tue, 29 Oct 2024 21:30:00 -0000 https://status.ebbot.ai/incident/452776#6def2c6f8faf4bf5cfab4fb8c2cf7fda65c0739eb82f07e700edd6c4d3d9599a We are updating to the latest version of Ebbot https://status.ebbot.ai/incident/441758 Tue, 15 Oct 2024 01:00:14 +0000 https://status.ebbot.ai/incident/441758#c1196df947d3bf010e5941ed47b737d0c6a31a84a6eb815e736095c6efa0d378 Maintenance completed https://status.ebbot.ai/incident/441758 Tue, 15 Oct 2024 01:00:14 +0000 https://status.ebbot.ai/incident/441758#c1196df947d3bf010e5941ed47b737d0c6a31a84a6eb815e736095c6efa0d378 Maintenance completed https://status.ebbot.ai/incident/441758 Tue, 15 Oct 2024 01:00:14 +0000 https://status.ebbot.ai/incident/441758#c1196df947d3bf010e5941ed47b737d0c6a31a84a6eb815e736095c6efa0d378 Maintenance completed https://status.ebbot.ai/incident/441758 Tue, 15 Oct 2024 01:00:14 +0000 https://status.ebbot.ai/incident/441758#c1196df947d3bf010e5941ed47b737d0c6a31a84a6eb815e736095c6efa0d378 Maintenance completed https://status.ebbot.ai/incident/441758 Mon, 14 Oct 2024 20:30:14 -0000 https://status.ebbot.ai/incident/441758#0b9245c4a628ebfa444fc3a06eeb62cadb1375d71429383dd5357a91dd78254b We will be performing a scheduled update of the platform, which may result in downtime. https://status.ebbot.ai/incident/441758 Mon, 14 Oct 2024 20:30:14 -0000 https://status.ebbot.ai/incident/441758#0b9245c4a628ebfa444fc3a06eeb62cadb1375d71429383dd5357a91dd78254b We will be performing a scheduled update of the platform, which may result in downtime. https://status.ebbot.ai/incident/441758 Mon, 14 Oct 2024 20:30:14 -0000 https://status.ebbot.ai/incident/441758#0b9245c4a628ebfa444fc3a06eeb62cadb1375d71429383dd5357a91dd78254b We will be performing a scheduled update of the platform, which may result in downtime. https://status.ebbot.ai/incident/441758 Mon, 14 Oct 2024 20:30:14 -0000 https://status.ebbot.ai/incident/441758#0b9245c4a628ebfa444fc3a06eeb62cadb1375d71429383dd5357a91dd78254b We will be performing a scheduled update of the platform, which may result in downtime. https://status.ebbot.ai/incident/442231 Thu, 10 Oct 2024 05:09:36 -0000 https://status.ebbot.ai/incident/442231#123a6ba8d7926120454a02946945a12c8f4373a238817f7c9302d9c5fcb7f810 ebbot.eu recovered. https://status.ebbot.ai/incident/442231 Thu, 10 Oct 2024 05:02:14 -0000 https://status.ebbot.ai/incident/442231#aa67bbaafdaf5671096cb4a9b18ae2e0e452bcee310b18b140a54f96b73c40b3 Data Sources EU and ebbot.eu went down. https://status.ebbot.ai/incident/442030 Wed, 09 Oct 2024 21:40:56 +0000 https://status.ebbot.ai/incident/442030#f6da7c791274991f9d85b216c0ca849e3a7626ebea9247b9059512a851d9f7fa Maintenance completed https://status.ebbot.ai/incident/442030 Wed, 09 Oct 2024 21:40:56 +0000 https://status.ebbot.ai/incident/442030#f6da7c791274991f9d85b216c0ca849e3a7626ebea9247b9059512a851d9f7fa Maintenance completed https://status.ebbot.ai/incident/442030 Wed, 09 Oct 2024 20:40:56 -0000 https://status.ebbot.ai/incident/442030#b9a4c075ca984dc7ef4938ba6dfb4543a4ba3472270fc82fb100974c13074c36 Version update of databases on EU and V2. https://status.ebbot.ai/incident/442030 Wed, 09 Oct 2024 20:40:56 -0000 https://status.ebbot.ai/incident/442030#b9a4c075ca984dc7ef4938ba6dfb4543a4ba3472270fc82fb100974c13074c36 Version update of databases on EU and V2. https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 21:27:40 +0000 https://status.ebbot.ai/incident/441397#6df1cef9d83c877490f05070907a689dfa1a980ef88a05205336fc52aff24c58 Maintenance completed https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 21:27:40 +0000 https://status.ebbot.ai/incident/441397#6df1cef9d83c877490f05070907a689dfa1a980ef88a05205336fc52aff24c58 Maintenance completed https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 21:27:40 +0000 https://status.ebbot.ai/incident/441397#6df1cef9d83c877490f05070907a689dfa1a980ef88a05205336fc52aff24c58 Maintenance completed https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 21:27:40 +0000 https://status.ebbot.ai/incident/441397#6df1cef9d83c877490f05070907a689dfa1a980ef88a05205336fc52aff24c58 Maintenance completed https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 20:30:40 -0000 https://status.ebbot.ai/incident/441397#e1f95fe1117f3633b544cd2cf11738f4bf40158b5d980e47ef40735c70a3e81c We will be performing a platform update, which may cause brief interruptions lasting a few minutes. https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 20:30:40 -0000 https://status.ebbot.ai/incident/441397#e1f95fe1117f3633b544cd2cf11738f4bf40158b5d980e47ef40735c70a3e81c We will be performing a platform update, which may cause brief interruptions lasting a few minutes. https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 20:30:40 -0000 https://status.ebbot.ai/incident/441397#e1f95fe1117f3633b544cd2cf11738f4bf40158b5d980e47ef40735c70a3e81c We will be performing a platform update, which may cause brief interruptions lasting a few minutes. https://status.ebbot.ai/incident/441397 Tue, 08 Oct 2024 20:30:40 -0000 https://status.ebbot.ai/incident/441397#e1f95fe1117f3633b544cd2cf11738f4bf40158b5d980e47ef40735c70a3e81c We will be performing a platform update, which may cause brief interruptions lasting a few minutes. https://status.ebbot.ai/incident/437252 Mon, 30 Sep 2024 23:52:08 -0000 https://status.ebbot.ai/incident/437252#e26d4719c5a7e78a4a2cb6cb9067761eaaa013bfa2829b87554cce4a2dce9b1f Analytics EU, API EU, Data Sources EU, and 4 other resources recovered. https://status.ebbot.ai/incident/437252 Mon, 30 Sep 2024 23:52:08 -0000 https://status.ebbot.ai/incident/437252#e26d4719c5a7e78a4a2cb6cb9067761eaaa013bfa2829b87554cce4a2dce9b1f Analytics EU, API EU, Data Sources EU, and 4 other resources recovered. https://status.ebbot.ai/incident/437252 Mon, 30 Sep 2024 23:48:45 -0000 https://status.ebbot.ai/incident/437252#f6753ccee6c62c21915f965a51fd47d71bc261cd066de720d389951db91108b0 ebbot.eu went down. https://status.ebbot.ai/incident/437252 Mon, 30 Sep 2024 23:48:28 -0000 https://status.ebbot.ai/incident/437252#7e9557a7060db12d85da2ed1e47c75b2d048492bfa6d8dfc26265bfdc554d6df Ebbot GPT went down. https://status.ebbot.ai/incident/433897 Tue, 24 Sep 2024 07:22:57 -0000 https://status.ebbot.ai/incident/433897#cf72a021cff2816d35c111de60251472f1809265e7f964cca054f49d4da53147 IAM EU and ebbot.eu recovered. https://status.ebbot.ai/incident/433897 Tue, 24 Sep 2024 07:19:19 -0000 https://status.ebbot.ai/incident/433897#713978cac4b239ab06222d0cabf2c3ee34722c3a3fd78def97d0a05933dc77b8 IAM EU and ebbot.eu went down. https://status.ebbot.ai/incident/433468 Mon, 23 Sep 2024 22:00:00 +0000 https://status.ebbot.ai/incident/433468#118d9d062e4076d87465e26b18a31c0a813f42af6321ceaf32dc8239240734c8 Maintenance completed https://status.ebbot.ai/incident/433468 Mon, 23 Sep 2024 20:00:00 -0000 https://status.ebbot.ai/incident/433468#4f6ad471661d4efe103767754e1af325171f929beab53d3dcba8852be7f8ecc4 We are planning a scheduled maintenance on our systems. https://status.ebbot.ai/incident/432078 Fri, 20 Sep 2024 04:38:00 -0000 https://status.ebbot.ai/incident/432078#3ca4e17e4fb834c464328f31cba4e6cc8e728001c5502265129dc0133d7798ed We are currently experiencing decreased performance on ebbot.eu. Troubleshooting is in progress. UPDATE 06:43 - We are back to normal now. https://status.ebbot.ai/incident/431751 Fri, 20 Sep 2024 00:00:00 +0000 https://status.ebbot.ai/incident/431751#87488194013d826a91ca5f3f34c3c2ad61890becf5fbced93a001f3b8dd62c29 Maintenance completed https://status.ebbot.ai/incident/431751 Thu, 19 Sep 2024 20:30:00 -0000 https://status.ebbot.ai/incident/431751#65241e81107f30aac023cc7d7bb61ee673e7eafcb75c4a2043c6e7111916330f Ebbot EU. Downtime may occur. https://status.ebbot.ai/incident/424307 Wed, 04 Sep 2024 21:40:00 +0000 https://status.ebbot.ai/incident/424307#364d5d597428c0b4918c32c1353eaa55d9d0420197697e13dc20bea57312754d Maintenance completed https://status.ebbot.ai/incident/424307 Wed, 04 Sep 2024 21:40:00 +0000 https://status.ebbot.ai/incident/424307#364d5d597428c0b4918c32c1353eaa55d9d0420197697e13dc20bea57312754d Maintenance completed https://status.ebbot.ai/incident/424307 Wed, 04 Sep 2024 21:40:00 +0000 https://status.ebbot.ai/incident/424307#364d5d597428c0b4918c32c1353eaa55d9d0420197697e13dc20bea57312754d Maintenance completed https://status.ebbot.ai/incident/424307 Wed, 04 Sep 2024 20:40:00 -0000 https://status.ebbot.ai/incident/424307#349d2d1db37e098f24eef60425fa347c644d27c11cc50bac2f2d9cc54ec6df88 Ebbot updates and bug fixes https://status.ebbot.ai/incident/424307 Wed, 04 Sep 2024 20:40:00 -0000 https://status.ebbot.ai/incident/424307#349d2d1db37e098f24eef60425fa347c644d27c11cc50bac2f2d9cc54ec6df88 Ebbot updates and bug fixes https://status.ebbot.ai/incident/424307 Wed, 04 Sep 2024 20:40:00 -0000 https://status.ebbot.ai/incident/424307#349d2d1db37e098f24eef60425fa347c644d27c11cc50bac2f2d9cc54ec6df88 Ebbot updates and bug fixes https://status.ebbot.ai/incident/423933 Wed, 04 Sep 2024 07:12:00 -0000 https://status.ebbot.ai/incident/423933#0372a6fe778eb7483df7682e55eaf21f0121fee24293f669ae3e298fcfff8f01 There are currently delays in responses from the bot. Troubleshooting is in progress. UPDATE 10:20: We are still troubleshooting together with our cloud provider. The situation might alos impact scenario load and agent ready/not ready state. UPDATE 10:45 We are back online since 20 minutes ago. Resolving https://status.ebbot.ai/incident/423692 Tue, 03 Sep 2024 22:30:00 +0000 https://status.ebbot.ai/incident/423692#323a97bfc6dcd7078646bde05aa30bb040314d7c7af9453c7dd0f012df116720 Maintenance completed https://status.ebbot.ai/incident/423692 Tue, 03 Sep 2024 20:30:00 -0000 https://status.ebbot.ai/incident/423692#a32a2a9e1b9f02e0c6a930578fdbb9210a972062da2190e8778688e556935d38 During the night, we will be performing scheduled maintenance on our databases. Some downtime may occur. https://status.ebbot.ai/incident/422944 Tue, 03 Sep 2024 00:00:00 +0000 https://status.ebbot.ai/incident/422944#4451a8ad1ccf0bf74ba8889d7b064073f10d6b76e0421279960659e8b448bc36 Maintenance completed https://status.ebbot.ai/incident/422944 Mon, 02 Sep 2024 20:30:00 -0000 https://status.ebbot.ai/incident/422944#7361dff0522a5ea06b229b54ee3a162d8d7f0ec9c0898e8d03af4258da4509da During the night, we will be performing scheduled maintenance on our databases. Some downtime may occur. https://status.ebbot.ai/incident/420628 Wed, 28 Aug 2024 10:35:18 -0000 https://status.ebbot.ai/incident/420628#63951b21c393d42f47671da7557260b283e69919f3dfeecb516b004248d4bf61 API EU and ebbot.eu recovered. https://status.ebbot.ai/incident/420628 Wed, 28 Aug 2024 10:29:48 -0000 https://status.ebbot.ai/incident/420628#ac274921cd57a1ecc6a332c7ba8c4bbff216cbd32d7f6405f9f0a0641060b798 Sockets EU, IAM EU, and ebbot.eu went down. https://status.ebbot.ai/incident/417763 Thu, 22 Aug 2024 21:48:00 +0000 https://status.ebbot.ai/incident/417763#35f7661a8769918024edaf1b38796a15b4c62af4a6aae1b075ef7f3d5b543962 Maintenance completed https://status.ebbot.ai/incident/417763 Thu, 22 Aug 2024 21:48:00 +0000 https://status.ebbot.ai/incident/417763#35f7661a8769918024edaf1b38796a15b4c62af4a6aae1b075ef7f3d5b543962 Maintenance completed https://status.ebbot.ai/incident/417763 Thu, 22 Aug 2024 20:30:00 -0000 https://status.ebbot.ai/incident/417763#91eb30e9ccf34f1bbaf51ecbf9ee2154670fc11a29fd939487223289e0c489a7 We are performing a scheduled update of our platform. The update will result in new functionality. https://status.ebbot.ai/incident/417763 Thu, 22 Aug 2024 20:30:00 -0000 https://status.ebbot.ai/incident/417763#91eb30e9ccf34f1bbaf51ecbf9ee2154670fc11a29fd939487223289e0c489a7 We are performing a scheduled update of our platform. The update will result in new functionality. https://status.ebbot.ai/incident/416026 Tue, 20 Aug 2024 00:10:00 +0000 https://status.ebbot.ai/incident/416026#7abffb8fa4467f0524fa403237db9a5fb7d8e5b1c861abd8530c40aead7ef38d Maintenance completed https://status.ebbot.ai/incident/416026 Mon, 19 Aug 2024 20:30:00 -0000 https://status.ebbot.ai/incident/416026#678255f670158efbeb6be893233fd9c1085001bb819e7f35a8651444597a3d14 We will be performing an update on our cluster, which will affect ebbot.eu. https://status.ebbot.ai/incident/411288 Fri, 09 Aug 2024 08:22:00 -0000 https://status.ebbot.ai/incident/411288#ed5b90ff918a79fc6d7654973f8038417343c896843125a28982184c6402fbdf We are currently experiencing issues with the handover from bot to agent, which is affecting live chat. Troubleshooting is in progress. UPDATE 10:27 - Everything is working as expected now. https://status.ebbot.ai/incident/410248 Wed, 07 Aug 2024 11:20:00 -0000 https://status.ebbot.ai/incident/410248#671838f1512b38b7d9fedeebe6ce7365e06472676cc0d7b29b208ed2ac6b945a We are currently experiencing issues affecting conversation starters. Troubleshooting is in progress. Update: 15:30 - Hotfix deployed and confirmed working. https://status.ebbot.ai/incident/410248 Wed, 07 Aug 2024 11:20:00 -0000 https://status.ebbot.ai/incident/410248#671838f1512b38b7d9fedeebe6ce7365e06472676cc0d7b29b208ed2ac6b945a We are currently experiencing issues affecting conversation starters. Troubleshooting is in progress. Update: 15:30 - Hotfix deployed and confirmed working. https://status.ebbot.ai/incident/409160 Mon, 05 Aug 2024 11:53:00 -0000 https://status.ebbot.ai/incident/409160#f7024a7472b3617c1ff6052c62a8c452e4e46f0df10ab80775225b0b766033d1 We are facing issues with filter for online_agents_count, which affects the forwarding to live chat. Troubleshooting is in progress. UPDATE: The handover are working since 14:25. It was caused by a delay in the crons updating the user statuses. https://status.ebbot.ai/incident/409160 Mon, 05 Aug 2024 11:53:00 -0000 https://status.ebbot.ai/incident/409160#f7024a7472b3617c1ff6052c62a8c452e4e46f0df10ab80775225b0b766033d1 We are facing issues with filter for online_agents_count, which affects the forwarding to live chat. Troubleshooting is in progress. UPDATE: The handover are working since 14:25. It was caused by a delay in the crons updating the user statuses. https://status.ebbot.ai/incident/393735 Thu, 04 Jul 2024 22:30:00 +0000 https://status.ebbot.ai/incident/393735#f91398fd557513e2cb1985d87cd89e2f53a97da6298e52f19221047455f34c1d Maintenance completed https://status.ebbot.ai/incident/393735 Thu, 04 Jul 2024 22:30:00 +0000 https://status.ebbot.ai/incident/393735#f91398fd557513e2cb1985d87cd89e2f53a97da6298e52f19221047455f34c1d Maintenance completed https://status.ebbot.ai/incident/393735 Thu, 04 Jul 2024 22:30:00 +0000 https://status.ebbot.ai/incident/393735#f91398fd557513e2cb1985d87cd89e2f53a97da6298e52f19221047455f34c1d Maintenance completed https://status.ebbot.ai/incident/393735 Thu, 04 Jul 2024 21:24:00 -0000 https://status.ebbot.ai/incident/393735#f92b0b84670963feeb2548431e3ab4923200b1e91f5a17d8d89bff2e4788c3dc Systems are down while we perform maintenance https://status.ebbot.ai/incident/393735 Thu, 04 Jul 2024 21:24:00 -0000 https://status.ebbot.ai/incident/393735#f92b0b84670963feeb2548431e3ab4923200b1e91f5a17d8d89bff2e4788c3dc Systems are down while we perform maintenance https://status.ebbot.ai/incident/393735 Thu, 04 Jul 2024 21:24:00 -0000 https://status.ebbot.ai/incident/393735#f92b0b84670963feeb2548431e3ab4923200b1e91f5a17d8d89bff2e4788c3dc Systems are down while we perform maintenance https://status.ebbot.ai/incident/391856 Mon, 01 Jul 2024 10:10:17 -0000 https://status.ebbot.ai/incident/391856#cf3888700794c03e2aebdc413790c13f0ba020be31505bffa9418f09acb98824 Catchalls, Analytics EU, API EU, and 7 other resources recovered. https://status.ebbot.ai/incident/391856 Mon, 01 Jul 2024 08:59:10 -0000 https://status.ebbot.ai/incident/391856#c04dc9fc29e97048d047a2aeb73ebb6311c6463d9e177e4abbf35f57e616c17a ebbot.eu went down. https://status.ebbot.ai/incident/391860 Mon, 01 Jul 2024 08:58:00 -0000 https://status.ebbot.ai/incident/391860#74586ec09d12159826d38f32be6b40c088b03c06d58e7dc506b4a475c9dc1b8b We are currently facing some issues on ebbot.eu resulting in high response time. We are lookin into this issue. Update 11:36 CET - We are still investigating this and have made some findings. ETA is within 20 minutes from now. UPDATE 12:09 - We are back online and will keep monitoring this. https://status.ebbot.ai/incident/388545 Mon, 24 Jun 2024 09:00:00 +0000 https://status.ebbot.ai/incident/388545#5c9ad2f5ca8dad7145a5496b4a81a2572b9f8130acf7023ee643e8033da89631 Maintenance completed https://status.ebbot.ai/incident/388545 Mon, 24 Jun 2024 08:30:00 -0000 https://status.ebbot.ai/incident/388545#6ede24e928a98aaa94a78c0f1600416548908d72d8a90dd1202c2f1812ec4dc9 Our subcontractor is performing maintenance on our GPU nodes. If everything goes as planned, there will be no impact since we have scaled up resources. https://status.ebbot.ai/incident/385632 Mon, 17 Jun 2024 21:00:00 +0000 https://status.ebbot.ai/incident/385632#c4011175c244036b086cccacf2a6fa50a6ba11465674deb67bdc6cc9cc8e289f Maintenance completed https://status.ebbot.ai/incident/385632 Mon, 17 Jun 2024 20:45:00 -0000 https://status.ebbot.ai/incident/385632#195526680dd4636986cd04a9b8fe7f92707ed5590e7d745da5d57a8e27a4d322 Application update (v2.ebbot.app) https://status.ebbot.ai/incident/380091 Wed, 05 Jun 2024 23:30:00 +0000 https://status.ebbot.ai/incident/380091#97a35dd63aefb797fe32a63d76db5eec40973339a5b9b3f830d6069d7bc3b29c Maintenance completed https://status.ebbot.ai/incident/380091 Wed, 05 Jun 2024 23:30:00 +0000 https://status.ebbot.ai/incident/380091#97a35dd63aefb797fe32a63d76db5eec40973339a5b9b3f830d6069d7bc3b29c Maintenance completed https://status.ebbot.ai/incident/380091 Wed, 05 Jun 2024 20:30:00 -0000 https://status.ebbot.ai/incident/380091#91806f7ea887ebf22268ede6c43c5f5f98c648ce9477d4a3ba148f04205adc3d Version update https://status.ebbot.ai/incident/380091 Wed, 05 Jun 2024 20:30:00 -0000 https://status.ebbot.ai/incident/380091#91806f7ea887ebf22268ede6c43c5f5f98c648ce9477d4a3ba148f04205adc3d Version update https://status.ebbot.ai/incident/380090 Wed, 05 Jun 2024 20:29:00 -0000 https://status.ebbot.ai/incident/380090#15f0ff02d58584efbdc16f9d1b67a98a2fcb69f0a8f1fdf06862a4781f452beb v2.ebbot.app went down. https://status.ebbot.ai/incident/373304 Wed, 22 May 2024 21:00:00 +0000 https://status.ebbot.ai/incident/373304#44fb9c2a1b9b1b569e512cdd59c2f8948cf1d4aff64ee63e233cf383d1fa47e0 Maintenance completed https://status.ebbot.ai/incident/373304 Wed, 22 May 2024 21:00:00 +0000 https://status.ebbot.ai/incident/373304#44fb9c2a1b9b1b569e512cdd59c2f8948cf1d4aff64ee63e233cf383d1fa47e0 Maintenance completed https://status.ebbot.ai/incident/373304 Wed, 22 May 2024 20:20:00 -0000 https://status.ebbot.ai/incident/373304#bfc040055e412d5015465e9ce00939547ec1cd0443a326efa7a936e7f41e876f Some systems may experience downtime. https://status.ebbot.ai/incident/373304 Wed, 22 May 2024 20:20:00 -0000 https://status.ebbot.ai/incident/373304#bfc040055e412d5015465e9ce00939547ec1cd0443a326efa7a936e7f41e876f Some systems may experience downtime. https://status.ebbot.ai/incident/368541 Mon, 13 May 2024 09:01:03 -0000 https://status.ebbot.ai/incident/368541#d97a6fb8ae6a2d028234f5bec632227a76a38fc8b07d9833c7330421cdd1a180 Ebbot GPT recovered. https://status.ebbot.ai/incident/368541 Mon, 13 May 2024 08:51:33 -0000 https://status.ebbot.ai/incident/368541#d51fcf5686da42430081c12c4dbcaddcdc7f90097acab5895e3ccafe013fc523 Ebbot GPT went down. https://status.ebbot.ai/incident/362816 Tue, 30 Apr 2024 13:45:00 +0000 https://status.ebbot.ai/incident/362816#4ee593052755ceb93cfbe7bfe747e3d81a0428af3b0ce06e80b5163362bd4fbd Maintenance completed https://status.ebbot.ai/incident/362816 Tue, 30 Apr 2024 13:45:00 +0000 https://status.ebbot.ai/incident/362816#4ee593052755ceb93cfbe7bfe747e3d81a0428af3b0ce06e80b5163362bd4fbd Maintenance completed https://status.ebbot.ai/incident/362816 Tue, 30 Apr 2024 13:25:00 -0000 https://status.ebbot.ai/incident/362816#bf8856c8f4608ae171f99748f1658ec6ab3cdffc8afc5b9061a557fd04a59bb9 We need to perform a brief maintenance on the Ebbot V2 platform. A short period of downtime is expected. https://status.ebbot.ai/incident/362816 Tue, 30 Apr 2024 13:25:00 -0000 https://status.ebbot.ai/incident/362816#bf8856c8f4608ae171f99748f1658ec6ab3cdffc8afc5b9061a557fd04a59bb9 We need to perform a brief maintenance on the Ebbot V2 platform. A short period of downtime is expected. https://status.ebbot.ai/incident/361052 Fri, 26 Apr 2024 08:34:05 -0000 https://status.ebbot.ai/incident/361052#fd90137056933e4f9ba47e5664248307b8f71a0e9efa8a2077af48155714eb7c Ebbot GPT recovered. https://status.ebbot.ai/incident/361052 Fri, 26 Apr 2024 08:30:03 -0000 https://status.ebbot.ai/incident/361052#41fe0ba94f06d422f26e6ce8543add9bb81b55791d0dc3f993b674e48f6612fa Ebbot GPT went down.