Root cause identified:
The disruption was caused by a cascading failure within our infrastructure cluster. We have since restored stability and are reviewing our resource distribution moving forward.

Resolved: Services Restored

All services on Ebbot.eu are now fully operational.
We are currently conducting a Post-Incident Review to determine the root cause and will share a summary of our findings shortly.

Ebbot.eu is down.

Investigating - we are aware of a service interruption impacting platform logins and chat agent functionality. We apologize for the inconvenience and will provide further updates shortly.