Previous incidents
Problem with training center
Resolved Nov 19 at 03:20pm CET
There is currently an issue with using the training center to add phrases to a scenario. Until the problem is resolved, we advise against training new phrases for a scenario.
Update 17:22 - We are pushing a hotfix to solve the issue.
Update 17:30 - The fix is deployed and the problem is solved.
API is down
Resolved Nov 14 at 11:24pm CET
API recovered.
1 previous update
API is down
Resolved Nov 08 at 06:08pm CET
API recovered.
1 previous update
Ebbot.eu is down
Resolved Oct 30 at 02:50pm CET
Due to an issue with one of our cloud providers, ebbot.eu is currently unavailable, and Ebbot GPT is down. We are monitoring the situation and are in contact with the provider.
We are back online.
Analytics EU and API EU are down
Resolved Oct 16 at 10:07am CEST
Our analytics service is currently unavailable. We are actively working to restore functionality. During this time, it will not be possible to access dashboards or analytics data. We apologize for the inconvenience and appreciate your patience.
Update 2024-10-24: Overall, it should work now. We are working on restoring the last remaining metrics.
Data Sources EU and ebbot.eu are down
Resolved Oct 10 at 07:09am CEST
ebbot.eu recovered.
2 previous updates
Dialogtrail Shopify is down
Resolved Oct 09 at 04:35pm CEST
Dialogtrail Shopify went down.
2 previous updates
Analytics EU is down
Resolved Oct 07 at 10:56am CEST
Analytics EU recovered.
1 previous update