Previous incidents

We are currently experiencing issues with AI Insights, causing data to load slowly. Troubleshooting is in progress.

Product Guides recovered.

Ebbot GPT is currently experiencing an issue. Troubleshooting is in progress.

Update 16:18: We're back again, but we're investigating why the node went down.

We are experiencing an issue affecting some of our customers where the widget is not loading. Troubleshooting is in progress.

We are currently experiencing a disruption affecting ebbot.eu. Troubleshooting is in progress.

Update 12:19 - The services are currently being restored.

Update 13:16 - We are back online

ebbot.eu went down.

Some responses might take longer to complete.

We are currently experiencing issues with EbbotGPT. We are investigating the issue.

13:59 - We are back online again.

We experienced an issue on ebbot.eu that affected some conversations. The functionality has now been restored and everything should be working as intended again.

ebbot.eu recovered.

v2.ebbot.app recovered.

We are currently experiencing issues with the SAML login card in Ebbot, preventing login. We have identified the problem, and a fix is in progress.

The issue is solved since 10:45 today.

The issue has now been resolved. Thank you for your patience.

Product Guides recovered.

We are currently experiencing issues displaying dashboards on v2.ebbot.app. Troubleshooting is in progress.

2025-03-32 - 09:45 - The issue is now solved.

We are currently experiencing a permissions issue with users on v2.ebbot.app, which is causing dashboards and queues to be inaccessible. Troubleshooting is in progress.

Update 10:45 - Permissions for the queue are OK now. Still working on dashboard and other permissions. A refresh on the page might be needed to load the queue correctly.

Update 12:25 Everything should be back to normal now.

ebbot.eu recovered.