Service has now returned to normal, and all systems should be operating as expected. We have monitored the situation for a period of time and can now consider the incident resolved.

We have successfully restored the services with the highest customer impact and are continuing to recover the remaining components. While some work remains, we expect all affected services to be fully restored within the next few hours.

We're experiencing sporadic failures with bot interactions. Some users may experience slowness or that the bot is unable to complete certain tasks. This also affects live chat operators who uses powerups.

We have identified the problem and are actively working on a solution