Previous incidents
v2.ebbot.app is down
Resolved Dec 02 at 03:07pm CET
The issue has been resolved.
1 previous update
AI Insights is not analyzing new chats
Resolved Dec 02 at 12:53pm CET
Backlog has been cleared and AI insights is working as intended.
2 previous updates
ebbot.eu is down
Resolved Nov 28 at 08:42pm CET
ebbot.eu recovered.
1 previous update
Prompt Guard issue - repeating responses
Resolved Nov 28 at 03:02pm CET
We have identified and resolved the issue. The root cause was a faulty configuration which is now fixed and deployed.
1 previous update
Safeguards - high rate of false positives
Resolved Nov 27 at 10:53am CET
Our investigation concluded that this is not a general issue, please reach out to support if the issue persists for your specific solution.
1 previous update
EGPT2 model output issues
Resolved Nov 25 at 03:18pm CET
We have identified and resolved the issue.
1 previous update
v2.ebbot.app is down
Resolved Nov 11 at 04:02pm CET
v2.ebbot.app recovered.
1 previous update
AI Insights down for ebbot.eu
Resolved Nov 06 at 10:58am CET
We have restored service and are up and running again.
1 previous update
Ebbot GPT Service Disruption
Resolved Nov 05 at 08:59am CET
Our cloud provider has confirmed that the issue has been resolved, and all our services are now operating normally. Resolving the incident.
4 previous updates
Product Guides is down
Resolved Oct 30 at 10:22pm CET
Product Guides recovered.
1 previous update
Ebbot GPT is down
Resolved Oct 25 at 07:54am CEST
Ebbot GPT recovered.
1 previous update
Service disruption affecting ebbot.eu
Resolved Oct 23 at 12:45pm CEST
Resolving the incident. Incident summary will follow as an update on this incident later on.
2 previous updates
Disruption affecting creation of new Teams channels
Resolved Oct 22 at 07:19am CEST
We have rolled back the newly made release which might be the reason of this issue. We will continue troubleshooting.
1 previous update
Ebbot GPT is down
Resolved Oct 17 at 11:00am CEST
Ebbot GPT recovered.
1 previous update
Product Guides is down
Resolved Oct 16 at 08:43pm CEST
Product Guides recovered.
1 previous update
Ongoing Issue Affecting Email Delivery and Password Resets
Resolved Oct 15 at 02:06pm CEST
We are back to normal. More information around the issue and resolution will be added eventually.
2 previous updates
Issues with teams integration
Resolved Oct 13 at 11:00am CEST
The issue has been solved. More information will follow.
1 previous update
ca.ebbot.app is down
Resolved Oct 07 at 12:23pm CEST
We have resolved the issue and we are back to normal. More information will follow.
1 previous update