Previous incidents

June 2024
Jun 27, 2024
1 incident

Auth service outage - Ebbot EU

Degraded

Resolved Jun 27 at 12:57pm CEST

The issue is now resolved.

1 previous update

Jun 19, 2024
2 incidents

Catchalls, Analytics EU, and 5 other services are down

Downtime

Resolved Jun 19 at 01:54pm CEST

Translator EU recovered.

16 previous updates

Ebbot.eu is down

Resolved Jun 19 at 12:49pm CEST

Ebbot.eu is down due to issues in our Kubernetes Cluster due to maintenance from our Cloud Provider.

UPDATE 13:34 - We are experiencing ongoing issues with the platform and troubleshooting is in progress.

UPDATE 13:48 - We are back online

Jun 14, 2024
1 incident

API EU is down

Downtime

Resolved Jun 14 at 02:49pm CEST

API EU recovered.

3 previous updates

Jun 13, 2024
1 incident

Analytics EU is down

Downtime

Resolved Jun 13 at 07:59am CEST

Analytics EU recovered.

1 previous update

Jun 05, 2024
1 incident

Services are down due to maintenance

Resolved Jun 05 at 10:29pm CEST

v2.ebbot.app went down.

May 2024
May 27, 2024
1 incident

Issue with BankID integration (CGI provider)

Resolved May 27 at 03:59pm CEST

The BankID integration when using CGI as provider is currently down. We have identified the issue and will deploy a fix during maintenance hours.

Issue is now resolved.

May 23, 2024
1 incident

Bots not responding

Resolved May 23 at 09:37am CEST

We had a configuration error after deploying new features causing the messaging service to crash. The problem has been identified and resolved.

May 22, 2024
1 incident

API is down

Downtime

Resolved May 22 at 07:13pm CEST

API recovered.

3 previous updates

May 20, 2024
1 incident

Analytics EU, API EU, and 1 other service are down

Downtime

Resolved May 20 at 01:17pm CEST

Analytics EU, API EU, and Translator EU recovered.

1 previous update

May 17, 2024
1 incident

API EU is down

Downtime

Resolved May 17 at 02:52pm CEST

API EU recovered.

1 previous update

May 14, 2024
1 incident

Ebbot.eu is down

Resolved May 14 at 02:01pm CEST

We are currently experiencing an issue on ebbot.eu which is affecting the conversation and the application as a whole. Troubleshooting is in progress.

Update 14:08 - we are back online again.

May 13, 2024
1 incident

Ebbot GPT is down

Downtime

Resolved May 13 at 11:01am CEST

Ebbot GPT recovered.

1 previous update

April 2024
Apr 29, 2024
1 incident

Sockets EU is down

Downtime

Resolved Apr 29 at 11:26pm CEST

Sockets EU recovered.

3 previous updates

Apr 26, 2024
1 incident

Ebbot GPT is down

Downtime

Resolved Apr 26 at 10:34am CEST

Ebbot GPT recovered.

1 previous update