Previous incidents

June 2024
Jun 27, 2024
1 incident

Auth service outage - Ebbot EU

Degraded

Resolved Jun 27, 2024 at 10:57am UTC

The issue is now resolved.

1 previous update
Jun 19, 2024
2 incidents

Catchalls, Analytics EU, and 5 other services are down

Downtime

Resolved Jun 19, 2024 at 11:54am UTC

Translator EU recovered.

16 previous updates

Ebbot.eu is down

Resolved Jun 19, 2024 at 10:49am UTC

Ebbot.eu is down due to issues in our Kubernetes Cluster due to maintenance from our Cloud Provider.

UPDATE 13:34 - We are experiencing ongoing issues with the platform and troubleshooting is in progress.

UPDATE 13:48 - We are back online
Jun 14, 2024
1 incident

API EU is down

Downtime

Resolved Jun 14, 2024 at 12:49pm UTC

API EU recovered.

3 previous updates
Jun 13, 2024
1 incident

Analytics EU is down

Downtime

Resolved Jun 13, 2024 at 5:59am UTC

Analytics EU recovered.

1 previous update
Jun 05, 2024
1 incident

Services are down due to maintenance

Resolved Jun 5, 2024 at 8:29pm UTC

v2.ebbot.app went down.
May 2024
May 27, 2024
1 incident

Issue with BankID integration (CGI provider)

Resolved May 27, 2024 at 1:59pm UTC

The BankID integration when using CGI as provider is currently down. We have identified the issue and will deploy a fix during maintenance hours.

Issue is now resolved.
May 23, 2024
1 incident

Bots not responding

Resolved May 23, 2024 at 7:37am UTC

We had a configuration error after deploying new features causing the messaging service to crash. The problem has been identified and resolved.
May 22, 2024
1 incident

API is down

Downtime

Resolved May 22, 2024 at 5:13pm UTC

API recovered.

3 previous updates
May 20, 2024
1 incident

Analytics EU, API EU, and 1 other service are down

Downtime

Resolved May 20, 2024 at 11:17am UTC

Analytics EU, API EU, and Translator EU recovered.

1 previous update
May 17, 2024
1 incident

API EU is down

Downtime

Resolved May 17, 2024 at 12:52pm UTC

API EU recovered.

1 previous update
May 14, 2024
1 incident

Ebbot.eu is down

Resolved May 14, 2024 at 12:01pm UTC

We are currently experiencing an issue on ebbot.eu which is affecting the conversation and the application as a whole. Troubleshooting is in progress.

Update 14:08 - we are back online again.

May 13, 2024
1 incident

Ebbot GPT is down

Downtime

Resolved May 13, 2024 at 9:01am UTC

Ebbot GPT recovered.

1 previous update
April 2024
Apr 29, 2024
1 incident

Sockets EU is down

Downtime

Resolved Apr 29, 2024 at 9:26pm UTC

Sockets EU recovered.

3 previous updates
Apr 26, 2024
1 incident

Ebbot GPT is down

Downtime

Resolved Apr 26, 2024 at 8:34am UTC

Ebbot GPT recovered.

1 previous update