Previous incidents
ebbot.eu is down
Resolved Dec 20, 2024 at 2:34am UTC
ebbot.eu recovered.
1 previous update
Ebbot GPT and Product Guides are down
Resolved Dec 12, 2024 at 6:37pm UTC
Product Guides recovered.
3 previous updates
Problem with training center
Resolved Nov 19, 2024 at 2:20pm UTC
There is currently an issue with using the training center to add phrases to a scenario. Until the problem is resolved, we advise against training new phrases for a scenario.
Update 17:22 - We are pushing a hotfix to solve the issue.
Update 17:30 - The fix is deployed and the problem is solved.
API is down
Resolved Nov 14, 2024 at 10:24pm UTC
API recovered.
1 previous update
API is down
Resolved Nov 8, 2024 at 5:08pm UTC
API recovered.
1 previous update
Ebbot.eu is down
Resolved Oct 30, 2024 at 1:50pm UTC
Due to an issue with one of our cloud providers, ebbot.eu is currently unavailable, and Ebbot GPT is down. We are monitoring the situation and are in contact with the provider.
We are back online.
Analytics EU and API EU are down
Resolved Oct 16, 2024 at 8:07am UTC
Our analytics service is currently unavailable. We are actively working to restore functionality. During this time, it will not be possible to access dashboards or analytics data. We apologize for the inconvenience and appreciate your patience.
Update 2024-10-24: Overall, it should work now. We are working on restoring the last remaining metrics.
Data Sources EU and ebbot.eu are down
Resolved Oct 10, 2024 at 5:09am UTC
ebbot.eu recovered.
2 previous updates
Dialogtrail Shopify is down
Resolved Oct 9, 2024 at 2:35pm UTC
Dialogtrail Shopify went down.
2 previous updates
Analytics EU is down
Resolved Oct 7, 2024 at 8:56am UTC
Analytics EU recovered.
1 previous update