Previous incidents
Intermittent file upload failures in chat widget.
Resolved Feb 26, 2026 at 10:01am UTC
Fix is live and has solved the issue.
2 previous updates
Following the planned maintenance, users may encounter degraded responses fro...
Resolved Feb 26, 2026 at 7:43am UTC
The issue has been resolved.
1 previous update
EbbotGPT has ceased responding following the planned maintenance.
Resolved Feb 26, 2026 at 6:24am UTC
EbbotGPT Completion recovered.
3 previous updates
We are currently experiencing issues with completions with "default" as the s...
Resolved Feb 25, 2026 at 7:32pm UTC
The issue has been resolved.
2 previous updates
Issues with Bot Responses for some AI agents
Resolved Feb 24, 2026 at 12:29pm UTC
Fix have been deployed and issue resolved
2 previous updates
EbbotGPT stopped generating responses.
Resolved Feb 23, 2026 at 2:12pm UTC
EbbotGPT functionality back to normal.
1 previous update
Product Guides is down
Resolved Feb 13, 2026 at 1:27am UTC
Product Guides recovered.
1 previous update
Ebbot GPT LLM Service Disruptions
Resolved Jan 22, 2026 at 2:29pm UTC
This incident has been resolved. EbbotGPT 2 is fully operational, and response times have returned to normal levels. All services utilizing the fallback model have been automatically switched back to EbbotGPT 2.
2 previous updates
ebbot.eu is down
Resolved Jan 1, 2026 at 3:23am UTC
ebbot.eu recovered.
1 previous update
Issue with certificate
Resolved Dec 18, 2025 at 10:21pm UTC
We are back to normal again. We will investigate why the certificate generation did not work.
1 previous update
Product Guides is down
Resolved Dec 12, 2025 at 10:52am UTC
Product Guides recovered.
Product Guides went down due to an issue with our Heroku hosted database. The problem was on Heroku’s end and is resolved since 2025-12-12 10:51:57 UTC.
1 previous update
EbbotGPT is down
Resolved Dec 3, 2025 at 10:01am UTC
EbbotGPT is now working as intended.
1 previous update
v2.ebbot.app is down
Resolved Dec 2, 2025 at 2:07pm UTC
The issue has been resolved.
1 previous update
AI Insights is not analyzing new chats
Resolved Dec 2, 2025 at 11:53am UTC
Backlog has been cleared and AI insights is working as intended.
2 previous updates